Valerio’s Tropical Bake Shop — Restaurant in South San Francisco

The customer service at this location is completely lacking. In fact, it’s downright horrible. For instance, today I bought two packs of siopao. There are 12 siopao altogether. Each pack only came with one tiny container of the sauce. I asked if I could have more. I was given 4. In the other locations, I had always gotten one for each siopao. I asked if I could have more. I was told no. I asked if I could buy them. I was refused. I explained to the cashier that I had 12 siopao altogether and she only gave me 4 sauce. I had to say that 3x! She finally gave me 3 more! She said, “now you have 9!” I guess she was also giving herself credit for the sauces already inside the packs. She acted like I should be grateful! 12 siopao, 9 sauces. I wish I can say that this is just one incident but every time I come here I am always reminded why I prefer the other locations. If not for the fact that I’m always in the area and it’s so convenient, I would rather go to the other locations!

The cooked food is not good. Don’t bother with them. The hot pandesal is...

Everytime i go to California, I make sure to buy something to bring to Canada for my family from the bakery. I bought few items yesterday from Valerio's South San Francisco rushing to the airport because of my mom's request. I felt very disappointed when i tried the Hopia Baboy, that the quality isn't great, i am eating a lot of bread not much filling with the cost of 7.95 4pieces in a bag. Cost is so expensive, with the quality of food. It feels like it is a rip off. You should check the item first before sell it to your customers so you don't get a bad review. Make sure it is worth for your customers hard...

This Bakery has several choices of Filipino Breads n Pork buns. However The food here I got was Terrible, Stale . They make too much product n it sits on the shelves God knows how long. The Service by the Old Phillipio Lady's there is Soo bad n Terrible that it seems like a joke. The only thing is that you have to get there early to get the Stuff they make fresh,,btw several People just cut in line n rwfr...