Zheng's Chinese Restaurant — Restaurant in Southington

They used to be amazing! We ordered from them on a regular basis! I came home on vacation and my fiancé and I decided to have Chinese food for dinner. I noticed they had online ordering. I ordered general Tso. When I received it, it was plain fried chicken. when I made a complaint they told me to bring the food back. They told me it was not wrong. when I did they gave me another food order of lo mein .....not what I ordered again I had to bring it back no refund they blamed my fiancé for their mistake I ordered a replacement order of chow mein online so how is this his fault? Get your quality control together! What a waste of time, gas and money! No effort to make it right! Typical to blame someone else instead of taking ownership of their mistake! He also hung up on me 3 times and told me I hung up on him! Just bad business! Instead of making it right from the beginning he insisted we were wrong! Never will I return! I will make sure To share my experience with...

When I called my order in, I told the gentleman that I do not want onions or mushrooms in anything. When I finished my check the map for driving directions, my phone rang again it was the gentleman from the gentleman from the restaurant. He called to ask if I also didn't want onions in the fried rice that came with the General Tso's combo platter. He could have assumed it was for another person, but he didn't It was for me and I so appreciate his going the extra mile for my health (I'm allergic to onions). As to the food, it was good, solid well- made fare. For my taste, it needed a little tweaking --- a little soy sauce here, a little duck sauce there and a pretty fine dinner, breakfast...

Well I ordered because it got decent reviews but will not be returning, pupu platter for 2 very small amount of food, 2 shrimp 2 chicken 2 beef sticks 2 chicken wings no rice, the rangoons I got on the side were burnt and there was hardly any cream cheese in them, 1 little cup of duck sauce that ran out before we were even halfway through the food, oh and not to mention the 1 foot long blonde hair that was in the bag of food that was discovered half way through the “meal.” would not...