Keva Juice Sparks — Restaurant in Sparks

I love Keva Juice, I have for years! I always get the Kevasicle or the Banana Creme Pie (not on the menu, but if you ask for it, they'll make it. It's like a creamier Bananarama) I wanted to write about my experience on Saturday night. My boyfriend and I went about 25 minutes before closing, so like 8:35ish. The poor girl was working alone and there were so many people in there. She was so overwhelmed! She was trying to take the orders and make all the smoothies by herself, I felt bad. Also, there were some shady looking people in there so my boyfriend and I waited until they left to make sure she was safe. Even when I worked retail many years ago, when I worked for a conglomerate who didn't care about me, they always made sure there were two closers. It might be more expensive but they should value their employees more. This review is not a reflection on the service I received, she was trying her best, but come on. Times are scary, it was a busy Saturday night,...

The manager at this store, who has been here since last year when I came in (and haven’t been back) is the RUDEST person I’ve ever encountered in the service industry. She barked with sass, “be with you in a minute!” In an EMPTY store. When I ordered, I asked to add almond butter. I have a quiet voice and she shouts, “Add WHAT!” And then rudely informed me they don’t have almond butter. In customer service, you should always provide another option if you don’t carry something. Blatantly shutting your customers down keeps them from returning and makes them feel like you can’t provide the service they are there for. Someone needs an attitude adjustment, from snapping when customers enter down to the snatching of the old receipts out of the dispenser. Now I remember why it’s been a year since...

LOVE their soft pretzels with cheese, and their beverages. However, PLEASEEEEE include a straw with every single delivery order. Too often I get food delivered to work and I either have to take the lid off and drink it, with the residue getting all on my lip, or find an extra straw floating somewhere. It’s very inconvenient to not get a straw delivered from a smoothie store.

PLEASE DO THIS. The delivery dashers do not pick up straws. One time I had a delivery from your store with straw from Wingstop with my current order. It looked like it had been sitting in their car for sometime, so I didn’t use it and just suffered without one. But it’s very messy, especially when you are drinking one at work and you have to keep...