Dunkin' — Restaurant in Spring Garden Township

This dunkin absolute joke on 1/25 at 830 pm i visited richland Ave to find there doors locked at 8:30pm they close at 9:00pm i called inside the store noone could give me a answer why the doors were locked i called inside the location noone could explain why they were locked because they specifically advertise that close at 9pm the lady who answered the phone was very rude and at this point i was livid ibasked to open the doors she did I went in to find out she had thrown away all the donuts and i was blown away on 1/26 at 6am i called and again with no satisfaction not even a apology or explanation..who is running this place i asked to speak to a manager on 1/25 said there was not one there ...obviously they need some kind of baby sitting !!!!! Do not visit this very inconsistent..unprofessional location they should just lock the doors forever because i don't think they have been trained properly don't go they before closing because all the donuts will be in the trash so you can't ever purchase any maybe they just need different employees who are trained properly this is a outrage very disrespectful how i...

I ordered a 10ct of munchkins and said at the drive thru "ONLY chocolate and PLAIN glazed". The order on the screen showed chocolate and blueberry. I tried to correct it by repeating my order again, and was told "ok, come around" thinking they understood me. When I got to the window, I opened the box to see ONLY chocolate. I told the man at the window it was wrong, repeated my order a THIRD TIME and the window was partially closed. Then I heard the woman who took over the register saying "no, once they take their order you don't take it back, it was her fault" and gave me a harsh look. First off, I repeated my order multiple times before pulling up to the window. Second thing LADY you NEVER say things like that in front of a customer EVER. When I finally received my order a second time, it was STILL WRONG and only had PLAIN GLAZED. If you're going to be rude as hell at least make sure the order is corrected. I WILL NEVER BE...

Excellent customer service I will use this Dunkin’ Donuts in Richmond ave in York always and forever I’m a nurse and they let me get my entire floor of nurses coffee and donut order during nurses day! They did not question anything they were excellent and got every order absolutely correct! I had called ahead of time to see if they would do this for us since the new revised hours due to COVID-19 would make them closed before we would get off our shift. They agreed. I then accidentally went to the Dunkin’ Donuts on queen street and they were not kind to me at all at that Dunkin’ Donuts so I called the Dunkin’ Donuts on Richmond again and they verified they would take multiple nurses orders without question!!! So I went threw got all the coffees and donuts!!! Again AWESOME customer service!!! Thank you for doing what y’all do and helping us get threw...