Wingstop — Restaurant in Spring Township

I never go out my way to write a negative review because it isn’t worth my time. But this time, I’m going to make sure people of fully aware of the horrible service that This wingstop location provided. We revived the wrong order. We contacted the driver in hopes we could get order. They that said that the store had the wrong order given to them. We called the store to correct our order especially because it was a bigger order. And one of the employees said that the order was cancelled. They requested that we drive back the wrong order and they would redo our order. We said we could not because this was delivered to our home for our kids (older kids) who can not drive and we’re not home. We said we could provide pictures of the wrong order but if our order was canceled why wouldn’t we receive a refund. At the end we had to fight tooth and nail for them to make it right and...

Our order was supposed to be ready in 30-40min, it took 1.5 hours! We requested extra buffalo (which was not packed, so my bf made a trip back in for it) And then the wings they weren't even hot!

*It's fishy to me that all the 5 Star reviews are from other Indian people (the place is own/ran by) so either they're getting better service or the people leaving reviews are associated with the franchise and trying to boost the rating by writing false reviews. Several 5 Star reviews by the same person with NO OTHER REVIEW HISTORY, which means they're making these accounts specifically to write...

First my food was cold and the only person that assisted me was Octavia and it seemed like she was the hardest worker of them all. If anything she should be manager because I could never get in contact with the original manager, which is very disappointing… The only reason why I’m giving 5 star service and atmosphere is because of Octavia. Thank you for the great hospitality you gave out to me...