I'm furious with the way management dealt with tonight's situation. My best friend turned 21 years old today and was excited to drink for the first time. Unfortunately, she didn't have anyone to make sure that she would be safe drinking alone and wanted me to spend the moment with her. I wanted to be there for her and make sure that my friend was safe. I understand that I'm underage and the laws in Missouri but I figured if I’m allowed to the clubs if I don’t drink, what could be very different about a bar? I spoke with Mark on the phone and explained to him the situation. he was very kind and transferred me over to upper management who then told me they could make an exception where I could leave my ID at the front of the bar and as long as I didn’t drink anything that I could be there and support my friend. This was a relief to hear considering how important this day is to her and her safety and we were very grateful that they seemed to understand. we spent hours getting ready only to arrive and be called a liar and told that we were making everything that management told us completely up to drink underage. I immediately started to freak out because my friend was already drinking at this point they decided that I had 10 minutes before they called the police and told them I was trespassing and trying to illegally buy alcohol, which was just so far from the truth. never once had the intention of illegally drinking. I asked him to please just call his manager Mark and confirm that I had permission to be there and her refused. The most hurtful part was when he used my disability against me. I'm on the autism spectrum and the symptoms I have no control over were used as evidence to say I was suspicious and breaking the law. They told me that I had to leave the bar immediately. It was 30 degrees outside and I don't drive because of my autism so that left me stranded with no way home stuck on the street of a bad part of Springfield which was terrifying as a 20-year-old girl who didn’t do anything wrong and was told she had a safe place to be at this time. before I left the bar I had asked if they would keep a close eye on my friend because it was her first time drinking and I was worried about leaving her behind to have fun. I was promised her safety and that she be okay. They kicked her out of the bar after she got sick a threw up once and just like me was left out on the street alone waiting for an Uber. This made me furious she was a paying customer. No respect for who they serve and genuinely don't care about the safety of the woman who put their trust in them. not to mention they completely ruined her birthday when other establishments went out of their way to make your birthday special when you chose to visit them...
Read moreSo I went to friends karaoke Saturday night and forgot to tab out I haven’t had a chance yet to pick up my card and today I get 3 random charges on there from meta pay someone name Jaime was trying to send money with my card on Facebook pay. It’s funny bc I don’t even have that card linked to my Facebook pay so I know it’s not my Facebook doing anything I called them the girl Brittany over the phone tried to say they didn’t have it bc they don’t do tabs with cash app or chime cards and I then told her I called that same night after I left and realized I left my card the girl I talked to Saturday night told me it was there this girl tonight tells me they don’t have it bc they don’t accept the chime or cash app cards I told her I talked to that girl the same night n she told me they had it so the girl gets to looking finds it and then says they have it. But told me no one there could have used it but they have a Jaime that works there and the night I did a tab the bartender turned around and put my card in a cup with other cards. The fact they didn’t seem to have an hire to look into it kinda pisses me off. Now i have to wait for the boss to call me I guess. When I got there to get my card the girl walked right over and popped the drawer open with one botton n it was below the register. Any staff coulda hit that one botton and popped it right open. But the manager refused to look into this and swore up n down his staff didn’t do it. It’s funny there was a Jaime working that same exact night. But he said it didn’t happen simply bc people are not allowed behind the car which doesn’t mean it couldn’t have still happened it was there from Saturday night until Tuesday...
Read moreMy friends and I went to friends last night for my birthday! First and foremost I need to say that JESS was amazing! She was our server and was on TOP of her game! She was not only super on top of keeping our drinks full-She completely went out of her way to make the night soo much fun! We loved her so much and would honestly go back JUST to hang with her! Everyone else that worked there was amazing as well! Bethany was our other waitress and she was AWESOME as well! She too was on top of her game-and just a super sweet person in general to have around all night! She was a doll! Caleb was the DJ and he kept things light and fun all night! His choice of music in between performers was stuff that everyone knew and got everyone singing together which made for an awesome atmosphere! He was really great at getting everyone involved and making it feel more like one big party with a bunch of new friends! Brittany behind the bar was a delight as well! Very friendly and knowledgeable about products! And even better- THIS girl knows how to make one hell of a drink!!! I never leave reviews-especially long ones like this-but My group and I had an awful experience at the restaurant we went to prior for dinner-and this place literally saved the night! And we were just BIG time impressed with the overall vibe! I 100% 10/10 recommend going here for any event you’re celebrating-or even just to have a blast on any occasion! Whoever put this crew together definitely knows what...
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