Parker Pizzeria — Restaurant in Springfield

Lourdes Figueroa ma’am you had that salad for four hours if there was a bug in the salad you would’ve seen it you’re not a chef you work at Goodwill you always order and there’s always a problem as if I am actually one of the Customers that was there waiting for my foodWhile you were complaining. Parker pizzeria has the most wonderful service and the best food if you order a salad and you have a bug in there you call right away not four hours later. I was waiting for my food while you were calling and complaining it’s just sad to see people like you tarnishing a restaurants reputation for something that isn’t even true. I am inside Parker Pizza and there’s literally four screen doors to protect from bugs there’s a special light to protect from bugs and it’s too cold for bugs to be in there for now also if you have a salad for four hours a bug could definitely get in there. Goodwill always has there doors open... so please stop lying it’s not fair to this restaurant I was there when you were calling I heard everything. And by the way the food that I received was great and bug free I’ve been there customer for over four years and I’ve never left disappointed .

Lourdes Figueroa first of all I heard the whole conversation and you were really rude to the guy to you work at a Goodwill you should understand customer service and you shouldn’t of been giving that kind of attitude to that poor guy who barely understand You he was trying to understand the situation and second of all I fly could’ve flown in there too and if you have asked for your money back nicely they would have gave it to you. But you were so rude and the fact that it’s four hours later like your salad was in so many places ma’am I’m just trying to let you know that you’re tarnishing a restaurants reputation for absolutely nothing but a fly and who knows when that fly was there and when it got in there when it’s four hours later you shouldn’t be asking for money back if it’s two hours later OK I understand, four hours tho you don’t know what or who touched the food you work with a lot of people so...

I am so so disappointed, my co/worker & I purchased a Greek chicken salad -Chicken salad. I brought mine home to finish as I share with my daughter, we find a bug in salad, I called Parker’s pizza & the man I spoke to insulated me by saying I probably put the bug in it & if I want a reimbursement he wanted his two salads, bread & dressing back I was so shocked so unprofessional they definitely lost my business & I will pass the word how rude & uncaring they were to me. I understand things happened but for the insults as I am a Chef was so disrespectful & rude! So people check your food before you eat from there!!! Then at that no eating utensils or napkins! Thanks for the customer service.

@ Margarita Nasibova first of all I’m a grown woman to try to jeopardize anyone’s business, That’s not my intentions & just because I work at a Goodwill it doesn’t mean I’m not a Chef, you don’t know me. I’ve ordered from them before & never had a problem till today & like I said things happen, they don’t know how to treat their customers & how would I have had my salad for 4 hours if I purchased literally before my closing at 5 & just to tell you the bug was under two leafs of greens so there’s no way for it to get in if the container was closed! I’m not a person to accuse without facts so stay in your lane because it wasn’t your salad that you found it in! The fact is a fact! from cooking school to catering, bugs get in salads you like it or not but to be accused as if I put it there is not right. It don’t matter how clean or how many screens or blue lights they have, it could of came in there order for your information. I’ve witnessed it! There’s no perfect restaurant out here learn to accpect what you can’t control! Anyway you not any body to be explaining myself to but I will defend myself when the truth...

Don’t order pita because you’ll get quesadillas instead. Even though they’re chicken teriyaki is supposed to include mushroom in the dish. No such luck. Don’t bother using Slice the app either because they can’t help when Parker messes up. They don’t deliver on time when they say oh will be there bye 5 PM and they don’t come until 6:30 PM. And you expect to have chicken breasts instead of chicken leg with nerves and knuckles, and all that other stuff that you don’t expect to find in your food but you do find it in their chicken teriyaki pita, which is pretty disgusting. They don’t follow order or directions or even their menu for that point. Owners must’ve changed hands because the previous owner back in 2015 was awesome always on point with food never greedy with toppings on pizza as the last time I ordered a pizza was highly disappointed. It’s like they’re so afraid to give you mushrooms even though you’re requesting it and it’s like one here and another one there, it’s like guys what’s wrong? Use a slicer if you don’t want to cut...