Thai Kitchen 2 — Restaurant in Springfield

Food would be ok if they would flavor it as requested. I've always got medium-hot, which is a little spicier than many would want. But, they have a hot that is intolerable to my pallet and likely accidentally served to me once as opposed to the medium-hot which I used to love (used to because I no longer get it). The story:

One day I ordered carry-out and it was so hot I couldn't eat it. Likely a break-down in the order by the cook..it happens. I was back at work already and called and noted my experience. Very nice apologies. However, ever since then when I order (and they know my name and face) I get NO hot. It's like they are either punishing me or regulating me. If I truly want spicy Thai now, I have to have someone else call for me and pick it up. VERY STRANGE! Looking for another Springfield Thai restaurant that doesn't...

So this is one of those places where you walk in and think “what a dump…but at least the food is gonna be good!” But nope…the food is worse than the place itself. The tables are sticky, the plates and silverware are dirty and the food…pure hell. We got the duck curry which had a few pieces of fried duck skin for duck and was just a salty mess. We also got the spicy fish which turned out to be so sweet that I was wondering where the spice was! We ordered the dumplings because of the reviews and the waitress even asked us steamed or fried! Guess what?…they never came….but we sure got charged for them or our bill which I only noticed after I paid and left the restaurant. Literally ruined my evening going to this restaurant and trying their...

Really good and clean! Food was hot and fresh! They did serve dishes as they were ready in the kitchen, so one person would get their food at a time and the rest of the table would be waiting a few minutes. I didn't mind because it meant the food was hot and fresh, but some people may be a little put off by it. I had the Thia fried rice with chicken and my fiance had the Panag curry with shrimp (both medium heat) both were delicious and generous portions! Medium was just right for a decent amount of heat, but you could still feel your tongue after dinner. Both of us had leftovers that reheated great. They didn't appear to serve alcohol so just keep that in mind if you are someone who enjoys a beverage...