Chris' Pancake & Dining — Restaurant in St. Louis

My sisters and I came because we enjoyed everything about our previous visit together. This visit was hardly what we were expecting. To start, the "hostess" was clearly ready to go. She slapped our menus on the table and gave us the most Insincere "enjoy your meal" I have ever heard. When it came time to order drinks we tried to get a pitcher of Mango Mimosas. They didn't have that. So we asked for the Lemon Drop Mimosa. They didn't have that. So we finally settled on the Fuzzy Mosa. It was supposed to be flavored with orange juice and peach snaaps. There were no traces of peach anything and there was only enough oh to slightly change the color of the champagne. Basically when they showed us regular mimosas or strawberry, that's the kind they intended to make and we didn't get the hint as we thought we would be able to order whatever we wanted listed on the menu. Our orders were quickly taken after the drink situation was handled. The food, however, took quite awhile considering there were but many people in the restaurant. I ordered the Salmon BLT. The salmon was cooked well but had absolutely no flavor. One sister ordered the NY Strip meal cooked medium. The cow looked to have been butchered on the plate her steak was served on. The steak appeared tough as she really liked like she was struggling to break the bite down enough so it was safe to swallow. The other sister simply ordered French toast with a side of strawberries and bananas as well as scrambled eggs and turkey bacon. She was only made aware of the additional charge for the fruit. Nothing about a difference in price for turkey bacon. I still had food as my sisters were finishing up. Our server proceeds to reach across the table armpit in my face and over my food so she could collect dirty dishes. I was over the experience by this time. It took forever to flag her down for the check. I was tired of waiting after 10 minutes so I flagged another server down to close out the bill. We should have give with our first mind and left when we saw the mimosas were trash.

Update: Sister who ate French toast breakfast is throwing up! Im certain it's the fresh fruit that got her. If they don't have to heat it, don't eat it! I'd also like to note that if the mimosas wouldn't have been garbage, we would have spent way more than $100. Couldn't justify spending a cent more when we realized we were unhappy with what was brought to us and as knew there wouldn't be any other listed...

With inattentiveness, whoever maintains the website and phone lines for Chris's Pancakes have ruined my Christmas Morning with my family.

My Christmas was not a happy one. My parents visiting in a tiny cramped space for over a week and not respecting my personal boundaries made most of the experience stressful. Yet I love them dearly and wanted to at least show them their child isn't a complete and utter failure even though every single day and every single frown or concern from them proved otherwise. Surely, SURELY I am competent enough to check a business's website or call them to ensure the establishment is open right?

I call the location, I get the machine. The machine tells me they are open daily with few non holiday related exceptions then further tells me to check the waitlist. I go to the website to check the waitlist. It is empty. The website itself is normal, is a little festive themed advertising a drink again showing the hours of operation with no mention of the holidays or exceptions that would say they are closed on holidays.

Your website's overall design is pretty good, relatively simple with wide spaces and large words to attract the eyes to various features. It just needs more accurate information. It seriously wouldn't be too hard to have different versions of the same page for each holiday you plan on having special hours or closed days on that would display based on the date in a relatively short amount of time, especially if you hire the same person that already knows your codebase. Most Javascript UI focused Library packages encourage the use of single page applications, which means the page components could be swapped out with little resource load. As for the robot phone line that told me sweet lies, I have no expertise on how those are programmed.

Things may have sucked today, but I rated the food a 5 because the last time I was here, it was during the pandemic where everywhere else felt like it was closed and not allowing people to sit together or inside really. My visiting family and I had a great time then.

Merry Christmas Chris's Pancakes. Please update your website and your phone lines to tell your customers when you will be open and closed accurately. I sincerely hope all of your employees and your families had a great time and have a great year to come. You all certainly deserve far more in life than a...

Local friends encouraged me to try Chris's I was extremely disappointed. My assumption is they have been much better. They are a bit of a local institution it seems and established decades ago. However, little really worked well on their food dragging it below par for myself and son.

The location of the restaurant is situated on a corner with both off street parking and a lot behind them. Be mindful it's one-way traffic flow beside them. The lot was tidy as was the walk up. They offer alfresco dining up front, but we opted for an interior booth.

There was no wait and a friendly male hostess set us up at the table with menus. The interior is sprawling with different sections and a small room that could be utilized for events. The rooms were maintained and clean. This is the best part of the review unfortunately.

A female brought waters to the table and got my coffee order. No communication if this would be our waitress. Later another woman came back with coffee and was prepared to take our order. Very straight forward, no smile.

If you have pancakes in your name in my opinion you should bring it! Friends raved about their experiences just prior to covid that they had the best cakes in Saint Louis. So we both ordered the small stacks which are two large pancakes. We both got scrambled eggs and sausage patties.

Our order arrived around 15 minutes later and visually looked fine. The butter is served in packets which I don't care for, but no deduction either. We were each provided our own syrup container. After preparing the pancake with butter and syrup we both agreed the cakes were dry. The syrup rolled off the cakes which confirmed they were not moist. In general they lacked flavor and no additional syrup helped them. This alone sunk the review below par.

However further damage to the rating was the sausage, it was like a too tough, but somewhat edible. The eggs were tasty, light and fluffy needing no additional seasoning. But the eggs alone could not salvage my composite score. The waitress unfortunately never asked how the meal was. There was no coffee refill.

I would not recommend and I personally will not return. The value for meal if tasty wound have been good with the ticket running $40ish tax & tip. 2.5...