3/15/24. The wait is too long. I watched people sit down and leave because nobody attended to them. I got the boneless "wings" and they greatly disappointed. They were actually chicken strips that they cut into pieces and they charge $15 for 12 cut up pieces. Also this greedy restaurant owner charges you a processing fee to pay your bill and don't even tell you until you see it on the final receipt after they bring back your card.
The prices are high and then on top of that they smack you with a greedy fee. This fee might as well be a percentage of the electricity bill or property fees because that's what bank card fees are: the cost of running a business. Cards are a convenient for restaurants as well as customers. Cards enable customers to be able to spend more than a certain amount of cash they withdrawal from the atm. This is a BIG plus for the restaurant especially a bar restaurant like Rivers Edge where alcohol prices and expensive entrees can really stack up. Why make us foot your entire 3% card fee? Why not half and half at the most(1.5%) because you the restaurant benefit greatly from us having our banks in our pockets so we can do any time without going to the bank first and we don't have a certain amount of cash to use. We have the ability to say we want to splurge spontaneously and spend more than usual. And this restaurant thanks their customer by charging them a fee. Thanks but no thanks. I'll go somewhere else where they take responsibility for their own costs of...
Read moreOur family of 5 ate here this afternoon. This was our 2nd time. First time everything was excellent.Today was a completely different experience. The hostess was very friendly when she seated us. It took our waitress a little while to come take our order for drinks and an appetizer after we had been seated. My seat was facing the door and could see people coming and going. The wait time for our appetizer was unusually high. The waitress never smiled or seemed friendly. We ended up waiting way over an hour for our order. I saw people who had arrived after us, get served and then leave before we ever got our meal. We didn’t have an opportunity to ask about the excessive wait time because our waitress did not check on us regularly. The food was good. The service was really bad. I doubt I will ever return. I have read several reviews on this restaurant. There doesn’t seem to be any response to good or bad reviews. That’s a shame and a missed opportunity to make it right on the bad reviews. I really enjoy giving local small businesses my...
Read moreThere was no visible sign that stated we needed to seat ourselves, and we waited for a server to seat us for about 10 mins before a customer told us that we seat ourselves, even though multiple servers walked by us standing there looking and waiting. It was difficult io find a seat because people had sat themselves all spread out and not according to their party size, and when we found a one , we realized that two different songs were playing at once, one on the juke box and one over the main speakers. This was odd and off putting. Once seated a server came to greet us and was friendly. I ordered a Long Island but it was terrible. It tasted just like the cheap sweet and sour mix and liquor. I will say they didn’t skimp on the alcohol which was nice, just wish it didn’t taste gross. I ordered wine instead. The food took a while but wasn’t bad. I liked the friend mushrooms. Overall just okay. Has potential but disorganized and doesn’t seem concerned with quality...
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