After being disserviced by the location in St.Marys I will no longer be spending any of my money and let all my friends and familly know why. Definitely not being the first time ive had an unsatisfactory visit it will be the last. Let me share the experience you as Having issues before using the drive thru we decided to venture in and after not being greeted by Joshua, I started to order with each item being a special order i found it odd he questioned each item however i proceeded to order and when asked what sauce for my nuggets i would like i answered " barbeque" then was asked mockingly if it was for my nuggets? At this point i let my wife complete the transaction. While waiting for the food to be bagged Joshua ask my wife if a tender in place for 1 nugget is ok and she responded yes that is fine. We leave which is about a 40 minute drive home and sit down to enjoy a meal that i paid for to find that not only did each item that was special ordered was grossly incorrect the 2 burgers that were in the most basic part of the order had raw bacon. Pizza hut in Marietta also should be thanking you because shortly after calling the 800 customer service number and being told the matter will be handled and id be contacted but days later heard nothing. At this point i just want my money back. Funny this is while i was looking for that receipt i found the other 25+ order that was also wrong a month before but never got around to reporting so . in short a refund and ill be happy not stoping at any Wendy's (Great tasting food when prepared by individuals who care. It will be missed)
Update After being contacted by the District manager and being informed that they will not issue a refund only send you coupons to visit another location. I will donate if I...
Read moreWent to Wendy’s last week at 7:30 in evening. My friend & I stood at the register 10 minutes all while we could see several people running around. One came out of the bathroom with iPad in hand (washed hands) & grabbed iPad and went to the back of Wendy’s.another came up & stood in front of us looking very confused & walked away. I said we are ready. 5 or 6 people working & no response . The girl with me used her teacher voice & still nothing. A girl was parked outside in front of sidewalk waiting on something. While in line a guy comes in with a drive they return. I told him to go ahead & good luck because we have been standing for 10 minutes. He held his bag up with no response. Lol I felt as though I was in the twilight zone. Then I wondered if they were getting held up and I couldn’t see. After 15 minutes a pizza looked very good & we left. What a disturbing &...
Read moreListen, the guys you work there have no personality. The one working last night, didn't even say thanks for coming, have a nice night. I said thanks, have a Good Night. He shut the window on my face when he opened it up again and I said Hey, I said thanks and you have a nice night and you just close the window in my face. That dude is rude. I was very disappointed and they don't listen at all. He messed up the entire order. Yeah, I might have been a little confusing, but that's his job to understand what I want. I made it clear. I know I made it clear. I've just never been treated like that. It's very rude wendy's these to work on their...
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