HTeaO - Stephenville — Restaurant in Stephenville

I was dreading my long drive home the other day. I took off from the construction site I was working at all day, and I was parched. I started on my way and that is when I saw the sign coming around the bend. I decided I should treat myself and quench my thirst at the same time. I decided to park and walk in and see what all the hoopla was about. I walked through the automatic sliding door and was hit with the gloumrious site of the oasis made of tea containers. I browsed and tested multiple flavors until I came across the sweet watermelon. As soon as it hit my taste buds, I was hit with this euphoric sensation. I stood there in awe and thought this had to be the drink of the gods. I filled up a 44oz cup with the appropriate amount of ice the placed my lid straw into the cup filled with ambrosia. I made my way to the counter and had to buy the matching sweet watermelon lip balm. The customer service was top notch and very quick. I was done within seconds it felt like and was on my way. I left through the sliding door back into the real world. I now had to make the long drive home, but now I had the most amazing drink to make the drive...

Ok so this review is 100% related to customer service, and not the quality of the drinks. When you sell a DIY kit to make their tea they should be able to make questions regarding the process to keep the flavors the same as in store, or don’t sell the DIY kits! I asked a simple question of granulated or Cane Sugar and the lady was completely rude about tell me which, then I asked how much, and her answer was “do you call “Starbucks” and ask them how to make their drinks?” To which I replied if it’s a DIY deal they sell absolutely I would if I drank coffee. She then just hung up on me. Completely rude and...

Never been to one of these locations before and I really like the fact you can try before you buy. You can mix and match, the prices are very reasonable, and I paid less than $2 for a large during happy hour. It was opening day so the place was super busy, but everything seemed to flow well. Went back a couple days later and had another good experience....