Arthur's Garden Delicatessen — Restaurant in Sterling

I generally love this restaurant but wow this last visit upset me Firstly, grabbing food for multiple people, separate orders, you have to go thru the line AGAIN just to order, weird. Never have I had to do that at a drive thru.

Secondly, I always get no ice in my drinks and the worker said she can’t do that and then talked to their manager, and the window was shut so I couldn’t hear her but my drinks were severely watered down, I’m talking la croix level.

My main point here is the sandwich, I am allergic to a lot of things so this upset me. I ordered sandwich with mustard, not mayo as I’m allergic. They accidentally put mayo on, I understand a simple mistake so I go thru the drive thru for a third time (Re member I had to go through twice to order multiple meals) and then she tells me I need to come inside to handle replacement. I come inside and wait in line for the fourth time and get the sandwich, replaced and now it was missing pickles. I didn’t bother getting that fixed by the time. This was all said and done I have wasted 40 minutes and my frozen yogurt was liquid as it’s summer.

Additionally, the girl that served me and gave me the water down beverages gave me quite a Rude look when I came in to get the sandwich fixed. Will not be coming back for a while.

Also, they forgot the cheese on my friends...

I was very disappointed in the staff. I was there a little after 1 pm on a Thursday and it took at least 5 minutes to get my food. The lady taking orders was not at the counter and after 2 minutes she took forever to wait on us. She was busy talking to her fellow co workers, did not say anything to us. She was looking for her ticket book. Then she had to find the carbon. I'm will admit I am very hungry and crabby because of it. Then I get to the cash register and again there is no one there. I waited about 2 minutes and finally said rather loudly "can someone check me out please?" Someone finally strolls over and asks for my ticket. I tell her this is all I'm getting soup and a Italian salad so there's no ticket. At 1 o'clock in the afternoon it took way too long to get thru the line because the staff was not at their places. There was a couple ahead of me and they had ordered and where waiting for their food. The person I was with had to wait even longer as they got hot food. This is not the first time this has happened to me here. Very dissatisfied with the wait for soup and Italian salad that is...

Went there for my first time. I got the works sandwich with Mac and cheese and a cheese soup. They only had drive thru or patio seating available. We ate outside tables were clean and friendly environment. The sandwich was excellent, wish bun was bigger on the bottom so it could hold the meat properly. Mac and cheese taste homemade which was amazing. The cheese soup on the other hand tastes store no ght and almost no spices. Then went back up for fro-yo. This is were the experience took a dive I ordered a large pumpkin fro-yo and the lady filled the cup like I would order a small and then she was trying to add double scoops of my toppings( snickers and spooky oreo pieces), so my bill was more. I told them I only wanted one scoop on each side not two. The lady kinda gave me an attitude when I said I only wanted one scoop not two. Overall experience was ok wouldn't come back...