McDonald's — Restaurant in Steubenville

Incompetent employees are a regular thing at McDonald's but this place takes it to the next level. Completely unacceptable. Will argue with you, make you show your receipt and then argue with you about the receipt.

I waited 18 minutes for a cup of coffee, employee accused me of lying about the receipt, tried to refuse to make the coffee.

Making my large coffee took less time than arguing with me about it.

This is a daily thing, I have been coming here for several weeks.

The employee politely informed me that I can go to some other McDonald's if I don't like it.

Cool.

12-21-24 Transgender chick is running the store while all the managers are incompetent and nobody has any idea what they're doing. Manager just mouthed off at one of the customers about how busy they are, these people suck. Why is this one person running ng the entire show while everyone else is just confused? Give her a raise...

I attend the university nearby, and this place constantly has trouble serving people. The employees are mostly really nice people, but the culture leads to low quality service around the clock. The issue that prompted this review is as follows: I attempted to get a late night meal during finals week, and I used the app to place an order for myself. I paid and went to the drive thru to pick it up, when they told me brusquely that they shut their internet off at night and they would not fulfil my order. I understand that it is late at night, and I worked in fast food enough to know that it’s not always fun. But if your app says you’re open and your hours say you’re open, I don’t feel like it would be too much to expect to be served the food I already paid for. Now, instead of having something to eat today while I’m studying, I’ll be waiting for my refund to hopefully come through. Thank...

The one in steubenville sunset was really rude and doing what ever they wanted they put a ton of ketchup on my fish sandwich which is not how its served coffee stains in my blue slush. And my quarter pounder. Had ingrediants that was not supposed to be on there i only noticed the slush so i asked them if i could have a clean one which it was a large and the gave me a small..i think they where upset about it gave me 2 kethcups for 4 large fries....and i had to go back one returning home with receipt to get the proper drink..it was a mess i didnt even ask to have tbe meals corrected due to fear of them doing something to it if i asked...ihave been going there for over 20 years..this day i was still very polite and well manored as always..they...