Emy J's CoffeeHouse and Emy J's Coffee Vault — Restaurant in Stevens Point

Went here twice for food while visiting Stevens Point. Found it on an app for vegans & vegetarians. First experience was great, no complaints. On the second visit I found that the service was very slow, even though the three males there were working hard. There were only 5 others there and one pickup order that I noticed. I waited patiently and didn't remark about it, but found the wait below my expectation with what I saw of customer demand. While waiting I could hear the conversation of the chatty crew. Mostly male type banter that didn't bother me, although if my kids were present I could have done without the curse words. One felt the need to complain about all the vegans coming late in the day and something to the effect that he shouldn't have stayed late as a result. He commented that they shouldn't offer these vegan options on the menu. Then someone said something about maybe its due to lactose intolerance. Of course, I happened to be one that ordered a vegan meal. The slow service and feeling insulted by the crew, left me motivated to post this review. The location didn't seem quite vegan friendly as I was led to believe from Happy Cow reviews. On the plus side, both times I was happy with the food thus 2 stars rather than 1. My next visit I'll likely seek out other options for...

Went this morning with my boyfriend. We’ve never gone to like a sit down cutesie coffee shop and we were talking about it all week. Today was my first day off I’m 13 days and I was so excited to try something new, which I don’t do often because I get nervous going to new businesses. Well this is why. Went up to the counter and the worker already seemed annoyed. My boyfriend ordered his drink and asked how we could make it extra sweet, we said we don’t really know how to order. She seemed very annoyed and rude and just said “idk theres sweeteners over there”. Paid her and when she didn’t have enough change in the drawer I told her she could keep it. She rudely clapped back “I have to do it anyway the drawer will be off.” Not a smile, hello, thank you nothing. I switched our order Togo and left crying, because like I said this is exactly why I get scared to go to new places. Will not be coming back unfortunately. Dunkin and Starbucks has better customer service. ...

I really like this place. The coffee selection is good. The Tea selection is lacking, but adequate. But, the quality of what they offer is always top notch, so I give them a pass for not offering every bean variety ever roasted. Here is the problem with this place.... Its too popular for the space available. Seriously, this place it tiny for the amount of business it seems to do. That's a big problem as a customer. I have waited in line over 15 minutes for my turn to order a cup of coffee. It isn't the employees! They have no room to work! Everything is so jammed in, they can only process one or two orders at a time.

If a Starbucks opened up next door, Emy J's would be closed with a year... and that's a shame.

SO! owner of this business, if you see this, PLEASE consider moving to larger premises and allow your customers to be served and seated much MUCH...