Wawa — Restaurant in Suitland

Hands down the worst Wawa I’ve ever been to. Corporate should be embarrassed tbh. A third of the gas pumps are out and all of the windshield cleaner spots are empty with no squeegees. I ordered a panini (one of the signature ones, nothing fancy) and it took thirty minutes to make. Between the two workers there, they only made about ten sandwiches in that thirty minutes, so it’s not like they were busy. The panini was fine, but not worth waiting for 30 minutes. If you really want food there, order beforehand or you’ll be stuck waiting.

UPDATE: I came to this Wawa again about a month after this review, and found it to be a lot better this time. All of the pumps are working (still no windshield wiper cleaner though) and this time my sandwich came out within a few minutes. I’ve updated my review to 3 stars. It may just be hit or miss depending on who is on...

All employees that I interacted with (Ms. Stacy, Mr. Jack, Ms. Monte, Mr. Jason, and Ms Zanayvia) exhibited Superior Skills and Personability in the following areas:

Knowlegeability of Regular/Custom/Specialty Items.

Excellent Customer Service Skills in Communications, Visible Seamless Teamwork, Patience and Customer First Attitude.

The level of Professionalism and Training was very apparent and should serve as an example to others in any industry.

I ordered a Special Order Breakfast Cheesesteak Hoagie and Iced Coffee. Everything was delicious and the special order was accurate.

I've been to many WAWA locations in various states. However, this location had me sitting in the parking lot writing this review while consuming my purchases. Very positive...

A place full of workers with no customer service, yes everyone was working which is a good thing but no one even looked up when customers came in, they all pretend like they didn’t see anyone so i stood there to see how long it would take for someone to say hello I’ll be right with you since they were so Busy, with only a few customers. I couldn’t wait so i asked where’s the door dash pickup the guy with the beard pointed to the front. Still not saying anything so I went to the front to collect the bag, with no associate there. I grabbed the bag myself and left. I assuming the lady out front of the store smoking the cigarette was the one that’s supposed to be at the front. My advice is at-least acknowledge...