Sonic Drive-In — Restaurant in Sumter

I will never patron this Sonic again. I will drive to the one on Broad St. Not only does the Sonic on Broad have better food, but also better customer service. I arrived after placing a mobile order, and I couldn't check in. I pushed the button, and a girl named Alyssa(could have the name wrong) answered. I told her I wasn't able to check in on the app, but I wanted to let them know I was here. She said, "It'll be out when it's up," with a nasty attitude. I gave her the name, and she disconnected from the speaker. My order was brought out. The two people who brought out my order were smiling and talking until they approached my window. They didn't speak, although I said hello. The girl gave me my drinks and then asked with a rude tone if I needed anything else. Of course, I don't need anything from you when you have a nasty disposition. I don't know if it was the same girl who addressed me via the speaker, but awful customer service paired with watery slushies and subpar food will have me driving the 15 minutes to Board St. If I were you, I'd...

On May 20th after 10pm We Ordered 2 #7's Combo's, we received 1 #7 & a #17 at the drive-thru, so I went to knock on the door and one of the ladies who looked like a manager or assistant manager told me they would fix it and it would take 12 mins, I waited outside for awhile, she saw me and said I could wait in the car, I pointed the car out to her and she said she would bring it there, 50 mins go by and no one has come to the car, so I go to the door and knock again this time a different associate came to the door, I told her what happened she immediately fixed the problem she fixed the hotdog first, the onion rings and tots took sometime so it was a bit of a wait, while I was waiting the manager/assistant manager/whoever she is looked at me like she did nothing wrong and walked off to service another car, I'm sorry but this Sonic on McCrays Mill Road In Sumter, SC will no longer receive money from me & I live in walking distance from it, the disrespect & disservice was enough for me that night, not...

Sonic was just like any other Sonic except for the extremely long and slow moving drive-thru line. There were no cars parked in the drive up bays. I am not sure why everyone was in the drive-thru line only. I was unable to drive around the line for drive-thru service so I got in line with everyone else. This may have been why it seemed like it took more time to order, pay and receive my food. I will say that the person working the window for drive-thru service was very polite and friendly. I always appreciate having a pleasant interaction with employees working in the food service industry because more often than not you are handed your food without so much as a smile! This is my experience typically and I am not saying it is everyone else's experience. Just making a point. All in all, this Sonic was about the same as every...