Sonic Drive-In — Restaurant in Sumter

After waiting in the stalls to order, we were advised that the stalls were closed. Once we get to the speaker to order, we advise that there are two orders. Audrey working tonight advised that they could only take one as they were short staffed. When we inquired (with only one car in front of us) to find out how we were going to order when the stalls were closed and we had multiple food orders and payments. Audrey then tells us she can take the orders. Once we finished the first order, she never asked about the 2nd order, and she ignored all requests when speaking back into the intercom. We backed up and pulled back forward for Audrey to then acknowledge us. She then seemed to be annoyed that we still wanted to order. She acted as though she didn't know what was being told to her. Having the order repeated multiple times.. a number 3 (which was the wrong sandwich, a chicken sandwich instead of a burger), 2 corn dogs, fries, and drinks. My $12 chicken club didn't have bacon or lettuce on it. No complaints about the lettuce being missing. Audrey was too preoccupied yelling into the speaker at someone on their phone. We pull to the window and pay and advise that the next order is also ours. Audrey comes over to explain they have "about 4" working tonight. I come here when I visit home and sadly it's not the same. I have returned before after having to speak with the owner regarding my service after...

The night staff seems very aloof doing their job from the vibe I was given. They gave me the wrong order, when I tried to call to say I was coming to fix it they hung up on me three times before a manager actually answered. I also think I was over charged for the crosonic sandwich (they told me it was $7.81 but I’m more than sure the menu says for just a sandwich it should be closer to $4 or $5 after tax) when I asked the employee at the window she said and I quote “I just started here a few days ago so I don’t know how much or what all this stuff is”. I understand food service is hard but at sonic memorizing the menu and prices should be a lot easier than most places and it should also be the first thing a new employee does for their training. Also making sure to check the food bags before you hand them out is important too. I knew the bag felt a bit heavy but in tired brain mode I didn’t think to check until I pulled...

I am a college student and live in the area, we go to this sonic for late night runs, tonight we went after getting back from a game, to be fair it was 5 of us( 5 separate orders and the kitchen was busy) but we were patient and not in a hurry, our server was great (makadynn something like that) but, then thing young man named Landon brought us out our carhop order, and i rolled the back window down because I was sitting in the back seat, i then say, is that a order ahead for faith and he said “no it’s not fake” my friend then begins to laugh he proceeds to say to the driver of the car “why does your friend laugh like a gremlin”, then as my other friend are is outside on the phone with her mom he walks by and says “f your friend” and says you look, like you look depressed. It was super disrespectful to our peers to be...