Subway — Restaurant in Sunnyvale

Nancy, a sandwich artist and/or manager (don't really know), she helped me with answering my question of whether I could use my coupon of 2 footlong subs for $12.99 on the #4 Supreme Meats, which a different subway location told me that #4 costs extra and coupon wouldn't work.

She also continued to ask if I had a coupon for a free cookie since I was buying 1 cookie with my subs anyways. I didn't want to ask or bring it up as I had been told by that other different subway location that I couldn't stack 2 coupons or more. Nancy clarified it usually applies to 2 coupons of positive monetary value. So my free cookie coupon was acceptable at her location. Great service is all...

Dry Sandwiches, Stingy on Sauce

I regularly order sandwiches from Subway and usually have a good experience, but this branch has disappointed me twice now. Both times, I explicitly requested extra sauce in the customization options and order comments, yet the sandwiches arrived nearly dry. It’s like they barely put any sauce at all. Not sure if they’re trying to cut costs, but it really ruins the experience when you end up with a dry sandwich that lacks the flavor and texture you expect. I’ll try a different branch next time—hopefully, they don’t skimp...

Food was okayish. But what really made my blood boil was the rude lady serving us today. She definitely had an attitude towards me for no reason. Got less portions than i usually do in this store. I dont know what i did to offend her but she was clearly bothered by me just ordering what i usually order. Also, i work in fast food and i get that sometimes during rush hours, things get to you but it’s simply not okay to put someone else’s frustration onto a different customer. I regret not asking...