Pizza Hut — Restaurant in Sutton

Terrible food, even WORSE service. I will never go back, I should have known better than to go to a trashy franchise like this. They failed to have the pizza ready on time after sitting in line for around 7 minutes, the manager told me to pull up so they can get the customer behind them their pizza. I waited for 10 minutes out front and no one came out so I drove back around through the drive through. After sitting back in line another 10 minutes a meth head looking woman with rotten teeth opened the window and said "hold on a minute" and before I could even respond closed the window again. Several minutes later she shoves a pizza out the window then ask for money. I asked for a discount since I had been sitting there for over 30 minutes. She closes the window then several minutes later a manager appears and says rudely they had my pizza ready and refuses a discount. I told them to shove it up their a$$ and left. I guess they were more interested in their meth habit than...

Staff did not give the warmest welcome. Brought me wrong soft drink order...sweet tea instead of unsweetend. Waited 15 min, then took drink to waitress myself, she was not friendly at all. Waited 35 minutes for cheese sticks. Asked about them & when they brought them out, was told they lost them, found them in take out box & actually said they brought us same ones..ice cold!! Brought out pizza 5 minutes later. Hardly any marinara sauce on pizza, but know some like barely any sauce on their pizza. They never checked up on us...not even to ask if everything is ok. We asked to get discount on cheese sticks for their mistakes. Took forever to get the bill, but they did take entire cheese stick order...

This place is ridiculous. Really. I didn't pick up an order one night bc i had an emergency, so the next time I was there they charged me for the food that I ordered on the night of the emergency. I was told I couldn't get my recently ordered food until I paid for the "ditched food". I mean, wow seriously. I know I don't spend money there no more than once a month but when I do, it's always big orders so they are usually pretty pricey. This is how you do ur loyal customers? Well i have been recently going to little Ceasars, their food is cheaper and i don't get charged extra for any reason. Do better pizza hut. U had my vote until after...