Braxton County Memorial Hospital — Local services in Sutton

I took my mom to the e.r. for a UTI. The nurse assigned to her (can't remember her name) was pleasant and helpful. The rest of the nursing staff were abrupt to the point of rudeness. One, when I started to ask if I could get my mom some cold water, held up her hand and rapped out, "Find your nurse. I can't do anything for you." I didn't ask her to get the water. I didn't have a chance to specify that I'd purchase a bottle of water from the vending machine. She didn't give me an opportunity. There was much friendly chatter at the nurses' station but when I approached to ask if my mom's test results had come back, the entire mood changed to one of impatience, almost hostility. By their tight lipped, monosyllabic responses, it was abundantly clear that they did not want to be bothered. (I went to the nurses' station only twice in the three hours I was there.)

I appreciate the hard work nurses do. Several of my relatives are nurses. And stress is part of the job. But being overtly unfriendly and/or hostile to patients and their families is unprofessional. The atmosphere in the e.r. that evening felt like a powder keg. Mom was very aware of the mood (her room was very close to the nurses' station in the e.r.) and she felt that she couldn't ask for assistance or mention her nausea. If my mom had been in better shape for it, I would have taken her to UHC or CAMC for treatment. I would not recommend Braxton County Memorial Hospital unless one had absolutely no...

Ah, Braxton County Memorial Hospital: the little hospital that could… kinda. I arrived with what I thought was a mild case of food poisoning and left with a wristband, a bill, and a deep appreciation for the resilience of the human body.

The staff? Super friendly. Like, suspiciously friendly. By the end of my stay I knew the nurse’s dog’s name, the janitor’s favorite NASCAR driver, and the receptionist’s go-to casserole recipe. It’s less a hospital, more a small-town reunion with an IV drip.

Waiting room? Cozy, if by cozy you mean “decor hasn’t changed since 1984 and the vending machine only takes exact change.” The TV was stuck on the weather channel, which was fine because it was 100 degrees outside and somehow 58 inside.

As for treatment, I have to say, the doctor was efficient—he diagnosed me so quickly I didn’t even have time to Google my symptoms and convince myself I was dying. A modern miracle! Sure, my prescription was handwritten in a way that resembled ancient hieroglyphics, but the pharmacist eventually cracked the code.

Bonus points for the hospital gown, which I believe was designed by the same people who engineer paper towels—durable enough to withstand nothing.

In short: if you’re in Braxton County and need medical attention, this hospital will get the job done… eventually. Just bring snacks, a phone charger, and a good...

Designated as my brothers surrogate, I am the one who gets the information about his condition and passes it on to the rest of the family. On 2/8/22 , I called and the nurse refused to give me any information on my brother. She stated the information was given to another family member. I explained to her that I was designated as the Surrogate and the other two family members were points of contact. She looked in the medical record and confirmed that I was the surrogate. I explained that the doctors in the hospital had called me the night before and that one had contacted me this morning about needed information about family's wishes of continued care. She still refused to give me an update on my brother. This kind of behavior is inexcusable and prevents me from making critical decisions on my brother's care. She should not be a nurse as she has no concept of what surrogacy for patients is all about and the ramifications of denied medical information dissemination to legal surrogate, places the medical facility at risk for possible litigation if patient were to die. Having no compassion or empathy for patients or their loved ones disqualifies her to be in direct...