I’ve been coming to this location for years. It’s had its ups and downs, but today was just a bad experience. I ordered a small drink, but since you’re out of small cups, I was automatically charged for a medium or large. Fine. I let that go. The barista repeated my order back to me, but when it was called out, it was completely wrong. They corrected it, but still, not a great start.
I also ordered food, just avocado toast. It’s simple, not a complicated order, and the café wasn’t busy. There were three baristas working, but I waited 10–12 minutes while other people came and went with their coffee and light food (pastry)orders. When I finally went back to the register to cancel, I saw that the barista who took my order was only just then starting to make the toast.
I explained I couldn’t wait any longer because I had an appointment. The cashier didn’t offer a refund, even though I specifically asked to cancel. In the end, I told her to just keep the money because I couldn’t stay. DO BETTER…and enjoy the $8.50...
Read moreI’ve been coming here since the beginning of the summer and was really excited to finally use my points. In the past, the matcha was always perfect, but recently I’ve been very disappointed. I’m not sure if it’s because of the students returning and the shop being busier, or if the new baristas just haven’t been fully trained yet, but my last few drinks haven’t been made properly.
My most recent order tasted mostly like milk despite being a lavender vanilla matcha, and even though I asked for extra strawberry in the cold foam, it was very bland. The cashier was very sweet and kindly remade my drink, but even the second one still wasn’t right. I would’ve asked for it to be fixed again, but after waiting nearly 20 minutes I had to leave for my destination.
It’s frustrating because before, I honestly thought they were much better than Starbucks—but lately Starbucks has been more consistent, at least when it...
Read moreThis is my favorite place to celebrate our business, our team, get admin work done in a different environment, network with others, meet friends, support the local community, or simply sit and enjoy the ambiance!
I have many favorite drinks, but the secret to RedEye is their catering, flight events, and grazing boxes. Do not, I repeat do NOT, sleep on the foods!!! They have everything from vegan to gluten free options (Personally, I just the breads and cheeses, y’all, it’s everything my part-Irish side needs). The meats, fruits, and nuts are also perfect; treat yourself and get it all! Aside from catering and special events, you may get speciality toasts and breakfast boxes every day! And the pastries… don’t forget all of that YUM. Check out all the foods.
While you’re there, grab an Iced Lavender Vanilla Latte and tell them Carla from Tallahassee...
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