Dairy Joy- Tampa Ice Cream — Restaurant in Tampa

We discovered Dairy Joy 17 years ago when we moved to Tampa from NY. It has always been my family's favorite ice cream place to go. Now we have grandchildren and they love going to Dairy Joy. For Christmas, my daughter gave my husband a great gift....$ tokens for Dairy Joy. It was presented so creatively...a large cup, with 3 colorful bags of tokens, a lot of colorful straw grass and a round lid. It looked like a milkshake. It was so clever and cute. So, a friend's twin daughters are celebrating their 6th birthdays. I thought they would love gift tokens from Dairy Joy. I purchased $30 worth of coins for them. The young man, who said his name was Sam, first just put the coins in a bag. I asked for them to be made up as a gift in a cup. I described what my husband's looked like. What he presented to me was so unappealing. The straw grass looked horrible! When I asked for the rounded tops he insisted he could not put those on the small cup. When I suggested using a bigger cup, he said he couldn't. I would be embarrassed to present them as gifts. When I asked to speak to the manager, Chris, I was told I could reach him on the website. However, when I called the number, it was Sam who answered the phone. We have loved supporting a local business and indulging on all of the tasty treats. Even our Golden Retriever loves getting his own ice cream cone. We have never had a bad experience at Dairy Joy until TODAY!!! I know if our favorite server who has worked there for years was there, I would have never had this bad experience. The young staff needs to learn about customer service!!! I will hopefully get a reply to my review.

I am changing my 1 star to a definite 5 STARS. The owners contacted me immediately and asked when it would be convenient for me to come back to Dairy Joy to have the manager, Shirley, redo the gift coins with the proper presentation. I went back this afternoon and sure enough, Shirley was there waiting for me. I am now excited to be able to deliver this great gift to the birthday twins. Dairy Joy did not disappoint! Thank you, Kerri and Chris. Dairy Joy...

I do not recommend any people of color to go to this ice cream shop and get ice cream I just went there to take my four kids to get some ice cream for doing good in school this caucasian lady refer to me as you people because she got the ice cream worry's that my , daughter wanted did the young girl came to the window I thought I asked her for the supervisor phone number she going to tell me his name is John he stay around the corner and then go to tell me she's going to ask me to leave I thought I told her it was very disrespectful for you guys to say you people don't know what you want when these are little kids that's trying to order kids that was trying to order then this guy on the side of us going to jump in and talk about he's a correction officer which he ain't got nothing to do with the situation then she going to call about or I will call the police go call the police because you some races as people they think every person has colors supposed to get scared when you say you're going to call the police but I recommend any person of color not to buy any ice cream from the shop I'm going to put this all over Facebook and Instagram for no one to get ice cream from them since they want to use the word you people savoury days been over with... so if you're African-American please do not eat from the shop do not spend your money here since my kids couldn't get the ice cream and these are little kids that's trying to order ice cream for having a good day in school I took them to get ice cream from...

Dairy Joy is a landmark that has been around since 1958, serving mainly ice cream. They have many varieties of good quality ice cream, including soft serve and some non-dairy. They also have a variety of cones, dips, toppings, milkshakes, and sundaes. Pretty much anything you could think of or request, they have. It is laid out in a nice setting with a 50s style atmosphere. They play old music over the loudspeaker. I won't give away all the decorations, but it is very eye appealing. They have one building as an old fashioned ice cream stand, and their building next door to it is a drive-thru. They have all the bases covered here. They have picnic tables to sit outside with umbrellas, a water fountain, restrooms, and napkins. They have menus in the multiple windows, and they have samples of all the sizes in the window so you can make your choices beforehand. They stay open pretty late. They have friendly servers, a modern checkout system, and a general good vibe that keeps you coming...