Update. Figured Id give them a chance again after all the bad reviews maybe they would fix the problems. Nope.. worse than ever. Beans plopped on my nachos looking like a turd and little cheese sauce. Someone PLEASE close this place down.
I normally go past this one and go to the one down the road but thought I'd try. Sorry I did. Worker at the window probably should chose a different career. She was Rude and attitude from the order box until we pulled out. Thought it might had been our big order, but we watched her go back and forth with the car before ours and shake her head and complain at the window the entire time we sat there as they corrected our order that we made sure on the board was correct but she must have messed up before pulling around. We asked about putting a Doritos taco into the double stack? Said she couldn't modify it like that in a tone really not needed. Whats up with the nasty mexican pizza shell? They honestly taste like turpentine and we couldn't eat them. Do yourself a favor, pass this one and go down to telegraph. Not sure if the owner or manager read these reviews, but you may want to put her on a different position. Reading other reviews and with our experience she is going to cost you a lot...
Ā Ā Ā Read moreWorst experience ever. Save the headache and go to the one on Telegraph. Went through the drive through and told the girl I had two separate orders, she said that was fine. When we got up to the window to pay, she mistakenly put the carās order behind me on my billā¦.. I paid $44 not knowing until she tried to give me two drinks which I did not order. The little girl specifically said she āknew what she didā. When the manager showed up, she had no idea what to do to refund me, she had to call someone. She finally refunded me after sitting in the line for 20 minutes while cars were backing up. We mentioned we wanted to place the correct order and she ordered that we go into the back of the line to āre orderā. We told her āwhy should we have to go in the back of the line for her screw up?ā. I yelled over that we were going to the telegraph one instead and the manager said āgo ahead, I donāt care!ā Extremely unprofessional and a complete waste of my time. Iām not impressed with this ānewā location at all and I will not be giving them another dollar. Unreal. The big boss needs to reevaluate his workers because this business is going to...
Ā Ā Ā Read moreIf I could give 0 stars I would. They started off nice, greeted me and everything when I came through the door. I ordered 2 soft tacos, a Cantina Chicken Quesadilla with extra chicken and extra cheese, and a strawberry refreschka (whatever that new drink they have is called and spelled) I was catching the bus so I tasted my drink there it tasted like straight water and strawberries! No flavor, no nothing just plain. I asked her to swap it out and she gave me a small cup! Huh??? I had to ask for a large cup that drink is almost $4!!! Then I get home and open my food as you can see from the pics below EXTRA CHICKEN AND CHEESE WHERE????!!! And they charge and extra $2.75-$2.96 for that! Imagine how pissed I am to not be able to just drive back up there and give them this mess back! I called but no one answered the phone so here I am warning ppl donāt eat during the morning I guess cuz any other time Iāve got one from up there it was the afternoon and so on point! I paid almost $10 for a flat quesadilla that was dry also dry as heck...
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