Little Caesars Pizza — Restaurant in Taylorsville

Wasn't sure if I wanted to leave a review but after skimming other reviews I felt it necessary to share my experience. Went in for a pretzel pizza. Had ordered several in the past and they tasted great and were creamy with the pretzel cheese sauce they put on it. This one had the smallest amount of pretzel cheese sauce I have gotten on one before. It was dismal, some pieces had a little bit here and there, but for the most part there was none. After eating two slices and feeling unsatisfied I pulled the cheese up on several slices and all of them had literally no pretzel cheese on them except for maybe in a couple small spots. Which is fine, I went back as it wasn't far, brought in the original pizza, requested for a new one and showed them my issue. The employee who is obviously underpaid and could care less, went and showed it to the manager in the back. He came back and told me since I had already eaten some of the slices they couldn't do anything. I requested to speak to the manager directly, the employee came back and informed me they were willing to remake it, but told me I would need to pay a dollar for extra cheese sauce. I explained to him it was ridiculous as it was nonexistent on the pizza in the firsplace. I just wanted a normal amount of cheese sauce and not none. They then remade it for me, and the resulting pizza, whilst having more cheese sauce than initially still was far lighter than pizzas I've had in the past. Some pieces had sufficient cheese sauce, others lacked any. At this point I gave up. It seems ridiculous to me that a business values the cost of one pizza over providing quality customer service. While I understand it might be taken advantage of by dishonest customers. In my case it was clearly not an attempt at a free pizza. While I did have a few slices before deciding I wanted to go in to give them a chance to resolve it. I brought the entire rest of the pizza in with me, and told them they could keep the old one. I just wanted the product I paid for to be consistent with the same product I've had in the past. Managers value hitting their inventory goals for bonus over...

I’ve been coming to this location for years and have never had a problem at all I always order a pepperoni pizza with bacon and NO SAUCE but today the manager on duty Jennifer made me and my wife have such and unpleasant experience at this location I will never be returning here unfortunately I did a mobile order at about 6:05 placed the same order as usual when I got the notification that my order was packed I went to the store and when I arrived nothing was in the pizza portal I went back to my car the my wife went and asked and she was told that my pizza had been given out already thing that couldn’t be possible without my code then she was told to wait 10-15 more minutes and we did when she went in the she was treated with poor costumer service we’re driving away and noticed that the pizza was made wrong so we went back my wife was pretty frustrated at this point because almost an hour had past by when she asked for the manager Jennifer said “we’ll that would be me “ again with an attitude my wife explained to her that she was upset about the situation and wanted the pizza redone or a full refund she denied and said “ the ticket doesn’t say no sauce” but refused to see my mobile order in my app when my wife asked for the general manger she again denied and told her “tooo bad she’s not even here your gonna have to come back tomorrow cause I’m not making the pizza” my wife ended up loosing her temper and throwing the pizza at her which I apologize but I would still like to talk to the general manager and have an explanation on why we were treated this way it was 7:42 and it said my pizza was...

First off this location charges you MORE than what you are aware of. They charge you for the Extra Most Bestest Pepperoni Pizza INSTEAD of the Classic Pizza and will not tell you. THAT IS NOT RIGHT! They will ONLY keep the Extra Pepperoni one available but do not tell you that you can wait 15 min for the Classic or be charged more for a pizza NOT requested.. I brought this up to a crappy employee in regards of being charged more and he said that the Extra Pepperoni is all they have available and I didn’t ask for the “classic” I asked for the “pepperoni pizza” SIR WHAT give me the damn classic and do your job right. The fact I had no option given to choose whether I wanted to be charged more or not is crazy AND this occurs EVERY-TIME I go in to the point I avoid this location and go to the one on 4800W but it’s NOT right with this occurring when I decide to go here. I KNOW reading the reviews this happens to everyone. The MANAGER ALEXANDRIA doesn’t do her job correctly nor knows how to communicate properly to be able to prevent this she is actually the one who encourages her employees to charge more I don’t think that’s right that customer are unaware of what they’re being charged when they ask for something … if I wanted extra pepperonis I’d buy em but it’s the concept of it. DO YOUR...