Summer Moon Coffee — Restaurant in Temple

Happy to update my rating upon a better experience at my next visit!!

It’s Mother’s Day. To my surprise, summer moon was open. I’ll choose to support local over Starbucks, especially on the holidays.

I drove up and waited for one vehicle. Upon pulling up, my car starts dinging because I have a heavy box in my passenger seat. I’m sure it made it more difficult to hear my order but I repeated each drink thrice. One double moon raker with mocha added. Repeated the mocha part three separate times. Then I ordered my husband a iced spiced chai with two shots added. Repeated the flavor two more times, and said 2 shots added both times. Instead of repeating my order, he asked my name and told me my total. I should have known better and asked him to repeat it.

I get to the window and am not greeted with even a smile, just a total and a card reader. Not the experience I ever received at the trailer in Belton.

Upon handing me my moon raker, it’s very obviously not mocha. She says, “it doesn’t say on the cup, but I’ll have him add it.” Spoiler: there was no sticker on that cup. You’re right. It certainly doesn’t say it on the cup because it says nothing. Soooo????

Then they pass me the chai. Almost white for a spiced chai. I said, “and this doesn’t look like it has any espresso added. Was it?” She responds, “well it’s not on the cup,” as if I’m the reason for the mess up instead of just saying, “I’m so sorry, I’ll get that fixed.” It’s not a big deal at all but being approached as if it’s my fault is unacceptable to me… she didn’t apologize. She didn’t thank me for my patronage.

Finally, upon completion of the correct drink, an older than the cashier, very kind gentleman said, “here’s your dirty chai! Have a wonderful day!”

Finally, someone who knows what a dirty chai is and someone who knows how a customer service role works. The gentleman taking my original order acted like I was speaking gibberish and couldn’t care less if he got my order right in the first place.

All growing pains and totally normal. So just wanted to offer the feedback so it can be improved upon. So happy to see businesses like this coming to the area and not just major chains. I’ll be back soon to update my review...

I had been to this location before and always get the drink with lavender in it. For some reason, their menu doesn’t show ingredients or flavors. I asked if they had a menu with ingredients on it so I could pick something new. I was met with the attitude of a spoiled teenager who couldn’t be bothered to help me. She kept explaining moon milk, while I kept saying I want to know ingredients. Since the line was long, I just ordered two lattes and the assistant manager rolled her eyes at me. And OF COURSE they asked for a tip. When I went to get my drinks, I told her that it was rude of her to roll her eyes at me just because I couldn’t understand the menu. She said “sorry” and proceeded to stare at me the entire time that I was sitting down and whisper and laugh to the other two employees. I hope the owner sees this. If this is how you run a business, you shouldn’t have a business. I liked this place because they have lavender, but being treated like a peasant by pretentious kids who want me to tip them for pouring coffee in a cup isn’t worth anything on their menu. The menu with no ingredients or flavors listed. Awful,...

Customer service for ordering was the best. Our drinks were very good. I ordered the blueberry crisp latte with their bitter croissant (not the greatest, soggy) And my husband ordered the Oak Roasted Drip Coffee with coffee cake(super yummy) we sat in to enjoy. I was not impressed with the cup they served my latte in. There was a very sharp chip that if I were a left hand drinker it would have cut my lip. I let the young man know and even brought my cup up. And he was like "right on, thanks for letting me know" but left the cappuccino cup there and that was it. Extremely different interaction from other employee. She helped us with our orders informing us of other moon milk options. I will return because the drinks were so good. I did recommend they check all their drink ware. But it seemed to be shrugged off. Sometimes people have bad days. But for our first visit, was...