McDonald's — Restaurant in Texarkana

The meal was good for the price they have a new way of ordering the food and it was my first time so it was kind of confusing to me but I figured it out and got it done but the wait time was extremely long and the only complaint I have about that was that they didn't offer any thing to help me with to satisfy me for my troubles as for this I was extremely dissatisfied with my situation I will bring this up to them on my next trip and I will be sure to let you know what happens and I feel like the service was poor and the server was rude she didn't offer me any condiments as I had to ask her for jelly and ketchup my coffee was not good I didn't get the creamer I asked for and by the I realized it was to late my coffee was cold so I had to wait till I got home and had to put my own touches to it rewarm it and by time I that it was terrible so I don't think I will be doing that again or at least going back there other than letting them know about that and to find out what they are going to do about that and to let you know what happens with it and when I do I will be sure to explain my next...

No Ketchup so they claim thru drive thru, I went inside and ordered fries with 2 packages of ketchup, am going to call her a worker cause a team leader of manger don’t have that kind of attitude, she stated we out of ketchup I said, can get my refund back what is fries without ketchup, she stated I can put it (ketchup) in a box I said ok, so after she turn her back to go get ketchup she stated to the workers Am tried of these people asking for stuff. It’s the lady tat wear the blue dresses shirt, I made it there between 3:30 and 4p. I feared for my life to eat the ketchup in the box, cause of the evil ways that she acted. so I gone to another McDonald’s and told them about it and the gave me packages of ketchup. And told the manager about what’s going on at the other store. I did contact Corporate and left a message. I give McDonald’s on New Boston road (0) stars, will not recommend anyone...

So far I’ve always had great experience with this McDonald’s, I always do the drive thru via the mobile order and all the ladies (well, it’s always been ladies lol) at the drive thru has been very professional and efficient as well as friendly. Orders are being taken right when you pull up to the speaker, and they always get everything right. There’s no waiting 5 min without anybody speaking, nor people with hearing problems that keeps asking “huh” LOL! Usually you don’t have to wait too long for your order whether it’s breakfast or lunch time. The food and beverages tastes exactly like it should. No complaints at all regarding this location which is a nice surprise since I’ve had bad experience at pretty much all the other McDonald’s I’ve went to. And that’s over multiple states across the...