Charleys Cheesesteaks — Restaurant in Texas

Being retired, I remember coming to the PX and Charley’s food being delicious, well not anymore! The food was disgusting. I stepped away to make my drinks and my sandwich was already prepared with toppings without asking what we would like. My daughter doesn’t like mayonnaise but tried to eat the sandwich anyways even though I told her I would take it back. Being a black female I hate to say that the two older females (who are African American as well) need to quit or retire. Customer service and food is terribly, I wish I had four hands to give it four...

I’m leaving this review not for the quality of the food or the restaurant as a whole but a single employee, Yanessa. She by herself was holding up the entire line and her coworkers. She was extremely slow, breathing heavy over the drinks and food, not wearing any gloves, standing around in the way of her own co workers and much more I can say. She took 4 mins to pour 1 lemonade. Constantly bumped into her co workers. As soon as you could order the rest of the crew worked well and made great quick food. I’m unsure how she is...

The website to order is broken so I called the location to order directly and they told me all online orders are through doordash...good thing I'm not ordering online! I'm calling in an order. Lol. Anyway, I'm not using doordash to place a pickup order that I just spent 10 minutes trying to figure out on their broken website. I just want to call in an order like any other restaurant out there. Never eaten here and probably never will...just a stupid...