Jack in the Box — Restaurant in Texas

I once had a 5 star review, but I believe management has changed. I saw DoorDash arrive, online orders, pick-up orders arrive and it was still 30 minutes before they could handle the orders, all the while I believe the manager sat to our left amongst the chaos. Customers were frustrated, annoyed, posting, and angry whilst she did not move. I worked in fast food before, It's very challenging and rewarding at the same time as you learn about people and yourself as you grow into another stage of life. I honestly believe in supporting local businesses but I also believe that if we don't speak up there will not be change. I will say as a last comment there was a gentleman that worked there prior to this visit that was very vocal in the orders, he had everyone in the staff on point and the moment you placed your order in less than a minute it was out. We miss that guy. We appreciate our essential workers and necessary workers that get us through the day on a daily basis, we're all going through something just step up for what you signed up for and reward those that do for by a simple thank you. Make a difference. You might change a life for at...

Went here today on August 20th around 7:30 PM and ordered a #1 and #15 both with a Dr. Pepper and two tacos. When I got to the first window I only received one Dr.Pepper which I overlooked. My issue comes from the fact that they had me wait in the parking lot to get my drive thru order. One gentleman came up to me and asked if I had four tacos and I said no and told them what my order was. Then another gentleman came out with what I now realize was probably my order. But some man in a truck that got there after me to wait for their order was super impatient and honked their horn and waved their hand rudely and the worker took them an order even though they got their after me. I got home to open the bags which I thought were my order just to find out that all that was in the bag was a whole bunch of tacos and some curly fries. It’s super frustrating and I wish the workers would actually make sure the right person is getting the right order and not just giving someone rude another persons order just because they...

So a bunch of issues with this jack in the box particularly. First of all the manager is never there and can’t ever be reach. He won’t answer to his employees when they call him or to numbers I guess he doesn’t recognize. Reaching him is harder than to reach Ted Cruz I swear! Not only that but it’s been a couple times that I’ve been there to buy breakfast and it’s closed. I thought it’s 24 hour? Well I just found out that they don’t have enough employees to stay open and the manager expects the employees working all night to stay all morning till he decides to show up. And these employees working the extra hours don’t even get paid since the computer clocks you out after you’ve been clock in for 8 hours. Which seems reasonable if they were actually working ONLY 8 hours which they’re not. So what’s happening jack in the box? Now you’re stealing from...