Pizza Patrón Aldine Westfield Road — Restaurant in Texas

Beyond disappointed. I’m gonna do my search to speak to a hire up, not the manager. I ordered online and when I arrived to pick up my order, it wasn’t ready because they never notice my order had came thru online. They grabbed the ticket until I arrived for them to start preparing my order. I waited there for almost an hour. Since I had ordered churros and I saw a young man grabbing the churros to placed them in the fryer, but he had just touched the phones, scratched his head, touched the register and money & since he did not bother cleaning his hands or wear gloves. I asked the gentleman to have someone else prepared my churros and The manager came right at me, since she saw that I had my phone with me, she raised her voice stating “you are not allow to be recording a minor”, I was not recording I was watching my baseball game while waiting for my order.. she just assumed. The manager didn’t apologize for the confusion nor the delay. This is not right, I don’t live near the area and for this type of treatment/service I rather buy pizza...

Ordered online a few months ago, no problem. Tried ordering online a few times today (saying my email is invalid). Called, was hung up on a few times when I asked for the manager. Last few times I called, no answer (let it ring for 5 minutes straight). I work at a fabrication shop right behind them, all I want to order is a freakin pizza for lunch tomorrow (11 a.m.). Shouldn't have to be stressful. Guess I'm gonna have to pre-order...

Their pizza is ok I order from here approximately 1-2 times a month. I leave like a mile away. But my last visit I ordered online and I ordered BBQ wings by mistake I wanted buffalo and when I went to pick it up I noticed they were BBQ so I explained to them and they were rude and didn't want to exchange them .. I would not recommend this location nor will I...