Subway — Restaurant in Texas

I will start by saying that all personnel that will have contact with clients must be trained, because in some high stress opportunities, the Human Being naturally tends to feel that the whole SITUATION is getting out of hand and is confused and frustrated, So, you can react very aggressively or even violently, this becomes worse, if you are over 70 years old, because you can also feel that at this moment, you are no longer in full control of all the things you had 20 years ago. Today Wednesday 06/10/2020 at 11:15 am, I visited the subway restaurant, even when I am not a big fan of the food served in this fast food restaurant chain, I did not know at this time, the horrible experience by the one to pass in that place. When I arrived, I saw a poor old man, very stressed and confused, he clearly did not control the care process, Clients are trying to talk to him in vain, he looked very desperate, and I could not help but feel sorry for that poor man, I tried of asking in a very nice way about my order, but He yelled at me abruptly, that my order was not ready and that I should wait, "and to get me out of there, because it is blocking the customers' path, you should sit down or whatever be ", his voice denoted more despair and anguish, than rage, I immediately took a 180-degree turn and left ... This man clearly was never trained, or if he was, maybe it was a long time ago .. The most serious thing about this situation is that perhaps, several clients were mistreated in the same way, and left, never to return, it is the WORST THING THAT CAN HAPPEN TO A RESTAURANT, and perhaps people will say: I was mistreated in SUBWAY, not only in that SUBWAY, I just want to get attention of the owner of this RESTAURANT and recommend that you take a little care of that PART of the behavior of the staff, since it can sink all your business and...

There is a large number of things I can say regarding this location specifically! First things first... the employees in the afternoon shift are remarkably kind and friendly! They are also really nice to hold a conversation with too. Furthermore, the first time I went into this subway... am Employee who was serving me after I ordered the Pepperoni and Cheese Dipper recommended me a specific kind of sauce after I was clearly uncertain of what sauces to try as it was my very first time being in a Subway just in general! Regardless... she was kind and gave a really solid recommendation! I quite liked that sauce, and although I cannot remember its name specifically... I can at least remember how it tasted! I would also like to point out that the afternoon employees are also great listeners too when it comes to a customer making an order. In short... I think they are very cool individuals! I strongly recommend this place if you'd like to order some stuff! You don't have to order an entire sandwich... you can just order small things like cookies, a dipper, and some other stuff! Last but not least... the drinks are nice. I like them. They're very refreshing when it comes to the job I must do out there in the sun! Gotta say, though... I'll most definitely miss this place when my temporary job is up, but at least I'll carry on in life with such memories...

My Co-Workers and I decided to order subway for lunch today using the subway app since it is convenient to get in and out of there and they usually have good deals on their Aswell. However, I do kno that some store owners like to cut food cost by not adding the additional meats or cheese when it comes to promotions such as the buy 2 foot longs get 1 one free. that being said we ordered a #20Elite Chicken & Bacon Ranch which comes with the double cheese and we ordered a #6 The Boss which comes with Mozzarella cheese and Pepperoni as well and they did not add the double cheese nor the mozzarella and pepperoni if you are not going to follow subway standards PLEASE DO NOT CHARGE ME FOR THE ADDITIONAL ADD ONS THAT ARE SUPPOSED TO BE ON THE TYPE OF SANDWICH THAT I A'M ORDERING IF YOU GUYS ARE NOT GOING TO GIVE ME WHAT I'M PAYING FOR! just to save on food cost! this is unprofessional and this is the last time i will be coming to...