Subway — Restaurant in Texas

I decided to stop by the location at the last minute after having nothing to eat all day. The moment I got there, I see a homeless guy standing there waiting for me to come out of my car to ask for some change to eat something. I don’t blame the guy for wanting something to eat but as a woman all by herself at night, it made me really uncomfortable and afraid of what he would do to me if I were to refuse. And from the way he was staring at me since the moment I walked in to the building even though I told him I didn’t have any cash on me to give to him, I can tell he’s still up to no good. So I had to resort to asking one of the workers to help walk me to my car. And I’m thankful I did because she didn’t hesitate to accept.

It really sucks not being able to turn away trespassers who harass people because the police won’t do anything unless a “crime” has been committed. Not all homeless people are bad but when they hover around the property and scare people away, it interferes with business and thus people’s livelihood. I feel bad for the workers that have to put up with it because it’s unfair to them. But for now, I just wanted to thank the woman who made my order and helped me feel safe. I really appreciate it and hope things get better for the...

I ordered online three subway sandwiches for pickup. When I got there, an employee told me that they didn't have the ingredients to make it and that she couldn't call me because she was busy when there was literally only one other customer when I came in.

There were two employees in the front. She said she came make different sandwiches for me or issue a full refund. I told her to just do the refund.

A week later I was still not refunded and when I called the place to ask they hung up on me. I've given this place multiple chances to get their act together but this will be the last time.

Every time there was a minor issue with my order or an employee being rude but this just feels like theft...

The staff on duty tonight is the slowest I have ever come across. After waiting for more than 30mins in line, he received an order online when it was our turn to place our order and told us he has to make that before ours and when we told him he could't keep us waiting, he told us to GET out! Saying he was all by himself and there is nothing he can do. We left there without ordering and some other folks in line left too!

Staffs like this are ruining the reputation...