Burger King — Restaurant in Thibodaux

This is the 2nd time within a week n a half myself and a friend do mobile orders to pick up. When I say they literally had to come n go back and forth to get things that were missing, drinks, sandwiches, nuggets and wraps! The same thing again last night. And the fact that they kept asking for our receipt which is on our phones, no physical receipt (mobile orders) questioning us about what we ordered. Like y'all don't have the order on the screen? This took us literally close to 45 mins on both occasions. Not to mention getting home n everything we ordered was wrong! Thought it may just have been one of those days we ordered again. Let's just say we had to pull around n the guy had to go back inside twice. We still didn't get all of our drinks but we were so aggravated we just left. Get it together people! For God's sake Smoke AFTER work. It's bad enough this...

I don't usually have any problems there but the last time I was there, the gal that took my order didn't hit the enter button so my food wasn't ready and it wasn't in the system. The gal working the window took great care of me. She seen the problem and had my order came out next but the best part was she didn't ask me to pull up and wait in the corner of the parking lot. She kept me there so the staff knew I was the priority. As soon as my order was completed it was in my as was a apology for the inconvenience. That's was...

Spoke with asrielle refused to give me supervisor refused to give me the spelling of his name I ordered food on BK app food supposed be here at 10:27am it showed up @10:55 cold and missing items when I called store they were rude. When I called customer relations they were rude as well I asked to speak with supervisor every time they hung up on me. DO NOT GO HERE DURING THE MORNING ALL U GET IS ATTITUDE AND RUDENESS thibodaux...