Bollywood Spice Indian Cuisine — Restaurant in Thousand Oaks

UPDATE* This is my response to the owner and his recent feedback on my complaint. White chicken, as you stated, does not include a mix of cuts. Especially when the dish wasn't mixed, it was only dark. Both dishes are disgusting that you gave me. What you did for me on my visit was embarrassing, and your dessert was related to food taken out of the trash and then served to us. My family and I will not be returning to this terrible dining facility.

This establishment is the epitome of unprofessionalism and disorganization. I visited once, and I will never return. The menu lists "white chicken" for entrees, yet if it simply says "chicken," it means dark meat. With 15 years of experience in culinary arts and restaurant management, I was appalled by the portion size for an entree.

Moreover, it's clear that the kitchen staff lacks proper training. Upon my first bite, I realized I was served dark meat chicken instead of the white meat I ordered in the mango white chicken dish. When I flagged down the waiter, he offered an absurd excuse: “If you have two dishes and one is white and the other isn’t, you get the dark meat.” That is absolutely not how a restaurant should function.

When he finally brought the correct dish, it was once more incorrect—it contained white meat but was not even the mango chicken I ordered. I sampled it briefly and was infuriated by the state of our meal. Although another waiter offered complimentary rice pudding, I had no interest in it and gave it to my wife.

We will not be returning to this restaurant, and I strongly advise others to avoid wasting their time and money here. Choose a better...

First of all, this place is 100% run by a FAMILY! Not employers and employees. Keep that in mind if you're the kind of person that expects everything to be "instant".. Love takes time and this sweet family puts LOVE into their food and you can really taste it... Sometimes it is just the DAD or just the SON taking calls, ringing people up AND cooking the orders! So be patient, be pleasant, it's WORTH THE WAIT! Unlike many Indian restaurants - where the food taste super salty and intense and then does a number on your stomach later, this place is different and very special.. I'm tellin' ya .. it's the LOVE! Every meal I've had here has felt soothing and nourishing to my whole system in addition to tasting fabulous. They blend the spices just right, everything is so full of delicate flavor and they even have my favorite desert evvver - RAS MALAI ! It's like eating a lacy lily pad in a rose garden fairytale pistachio milk bath.. really, just order it. it's only $3.95!! Also, their prices are so reasonable and portions very generous... This pandemic is slaying the middle class and it's a tragedy. there are SO FEW all family run business anymore anyway, let alone, staying afloat right now. Support this beautiful family of talented culinary artisans and your taste buds, tummy, and wallet will all be happy you did! (And it's...

Bollywood Spice Indian Cuisine is truly a hidden gem — tucked away in what feels like the middle of nowhere, I wasn’t expecting much when I first pulled up. The interiors aren’t particularly flashy or modern, but don’t let that fool you. The real magic happens in the kitchen.

Every dish we tried — from the comforting dal to the rich kofta and the flavourful goat curry — was absolutely delicious. You can tell everything is made fresh, and what really stood out was how well they followed special instructions. It’s rare to find a place that pays such close attention to detail and still delivers on taste.

If you’re someone who values food quality over ambience, this spot is more than worth the detour. I’ll definitely be...