Mai Thai Kitchen — Restaurant in Thousand Oaks

This food was the most disgusting Thai food I have ever had!! Maybe even the worst food experience at least most disappointing. I should have known though because I’ve lived in this town all my 50 years and never tried it. I only bought from this restaurant because Uber Eats gave them 4.8 stars (don’t believe their ratings!).

I got the most traditional/basic:/easy to make dish: Pad Thai. It seriously was dripping with very sweet red sauce (see pic) - no traditional toppings like green onions, carrots or even peanuts! . I will attach a pic of what it should look like also with green onions/sliced carrots/peanuts etc.

The other dish is pad woon sen which was pale and also gross looking with no sauce at all just dry glass noodles.

I called and told them I was driving over to return the food. When I got there,. I was yelled at by a 17 year old girl and told that I had to call Uber Eats to get a refund despite calling them before coming in. Thus wasting my time and gas. The young girl there kept saying that I don’t know what Pad Thai looks like, and that I should have just made it myself!! Yes, I’ve made it myself and ate it for 35 years at many restaurants and it was never so gross. The Pad Woon Sen was always too nasty looking to eat. I was so hungry but it just made me mad that they tried to pass off this slop as food. Maybe they think Americans don’t know what Thai food is suppose to be like - I don’t know. Neither of these dishes even resembled how the dish normally looks (see pics). Again I will post pics so you can judge for yourself.

Now I certainly know why I’ve stayed away from this place. Always go with your gut!! 👍

The second photos are what the meals should look like!! Despite what I was told by the young staff I know what good food looks and tastes like! So...

My go-to local Thai spot !! Been here multiple time now , and I will say I really enjoy the lunch specials they come with rice, egg roll, and salad , the Panang curry and red curry are both really good nice and creamy, slightly spicy! Orange chicken is crispy and citrusy perfect flavor! The Thai tea has a good balance of creaminess and tea flavor and it’s not too sweet. The satay chicken appetizer is lovely nicely cooked good flavor tender and I loved the sides with it ! The wonton soup is great! It’s hearty , savory and slightly sweet and has a tender bbq pork pieces inside and bok Choy !! I’ve tried a few of their other menu items everything has been pretty good so far! I will say I took a star away because the only thing I didn’t enjoy was the chicken laarb salad , there were small bones in mine and it was too finely ground, other that everything else...

This was a delivery order. Craving yellow curry and googled locations near me and this place popped up. I’ve never eaten here in person or ordered delivery before. I ordered the yellow curry with chicken , chicken satay, and crab wontons. The crab wontons are severely lacking in filling. Usually wontons have 150% more filling than these. There was barely a quarter teaspoon of filling. The wontons were though cooked to a crisp and delivered crispy. The yellow curry was great. No complaints, did taste spot on, I ordered mild. Chicken satay was a little dry, but the peanut sauce was excellent. The order came in a timeframe less than expected, Overall, my craving for Thai food was quenched. Would I order their crab...