Pick Up Stix Fresh Asian Flavors — Restaurant in Thousand Oaks

This has got to be the worst Chinese food I have ever eaten.

I ordered the Family Pack for my...wait for it... family (haha) since we were craving Chinese food. The meal deal was 3 entrees, rice, chow mien, dumplings, and fortune cookies to the tune of $65 including tip for the driver. The meal was advertised to feed 4-5 people, well it was not even close to that. If you've been to those hole-in-the-wall restaurants, then you know what I mean when I say I was disappointed with the amount I got. The meal came inside one of those party platter trays and to be honest if I went to "Combo A" in Echo Park I could have gotten way more and higher quality food for less money.

The chow mien tastes like those cheap Instant Yakisoba Noodles you get at the store for $1. Which is not what I want from a restaurant, especially after I paid what I paid for this meal. The teriyaki chicken was dry and over cooked and off course lacking in the teriyaki sauce. The rest of the food was just as subpar but those two were the biggest offenders.

I felt compelled to apologize to my Wife and Child for how bad it was. I even told my Wife I'd understand if she chose to break it off with me for a day due to this food.

It's bad and Pick-Up Stix as an organization should rethink their menu or something because this is an embarrassment to food and the fast-casual restaurant...

Awful service and not happy with the food. We arrived during a slow period and the people ahead of us let us go because they had a large order. We ordered 2 apps and a chicken entree. 20 min later - no food for us however the large order behind us - they were enjoying their dinner. After asking 3 times for our food, the person who appeared to be the mgr tells us that our order needed more time than the large order - huh? So we waited another 10 minutes. Now the restaurant has a line. We asked again for our food. This mgr type person tells us that the delay is because they are busy - huh? Why not just be honest and tell us that you forgot our order until we asked at the 20 min mark. Own your mistake. It makes it worse to provide the customer will a ridiculous response! To add insult to injury, when we finally received our 2 apps and 1 chicken entree, they tasted so salty to us we ended up throwing away most of the food. A bowl of nothing but salt would have tasted better to us. This was our experience and we hope that others don't have the same. We don't intend to ever visit this location or another one...did...

There used to be a good PS in Newbury Park... it's long gone. Two in Simi... long gone. So the Conejo is down to this location. Last night part of our order included Noodles, House Chicken and House Beef. Noodles: tasted/smelled strange after the first few bites could not eat more. I'm tempted to say a hint of sour taste. Could not eat more. It's hard to screw up noodles. House Chicken: Third fork, it's a big chunk of cartilage. Unacceptable. House Beef: Chewy, tough and stringy, slightly powdery in texture. Repulsive. I will never eat at PS again. Oh yeah the rice was stodgy, clumpy, dry and overcooked. It's hard to screw up rice. This outfit on the side of their food cartons has a slogan claiming they have "...a passion for perfection.". It's just a slogan. UPDATE: 4 people ate from this order 2 people have had stomach problems all day Saturday. Will update when I hear from the other 2...