So I really wish restaurants would update their own websites!
Me and my wife went here several months ago just after 11am and had their Brunch Buffet on a Sunday. I believe at the time it was a holiday weekend, not sure which and we some how found out about their buffet. We checked their website and it showed a Brunch Buffet every Sunday with even it's own dedicated page with everything that is included, including alcohol with the regular price listed and special prices for holidays. They have the link to the buffet page labeled as, Baltimore's Best Brunch every Sunday. So we went and the food was really good.
I call today 07/14/19 to ask a question and verify they have the buffet and a gentleman who was hard to understand answers the phone. I ask about if we needed reservations or not and the time and he said, oh sorry, no brunch today, only one time for holiday. I say oh ok, on your website it shows brunch every Sunday with the price and everything that's included. He says oh sorry, no brunch today was only one time before for holiday. Sorry.
So what I don't understand is if this was a one time only special for one holiday before and we just happened to catch it that day, why does their website show regular prices for their "every Sunday Brunch Buffet" and even special holiday prices where it says special foods those days. Not to mention why does their website still have the info on it at all. It has been several months since we went and they haven't changed it?!
Most confusing is being told today it was only one time for one holiday yet the site has a whole section dedicated to this every Sunday brunch buffet and when we went they were very organized for it being a one time event. Plus the site even says, Baltimore's Best Brunch...
Read moreWas there for lunch this afternoon. But before being seated, I walked up to the reception and saw a Chinese woman standing there and asked her if she had a phone charger for my iPhone.
She said NO. Right then she received a phone call about some order. So while I was waiting at the reception desk I noticed a iPhone charger on a table behind her. So when she was done with her order, I asked her. Isn't that a iPhone charger behind you? She said its not mine, its the General Managers. I asked her who is the General Manager, she said its MiMi. Whoever that is. I asked her isn't Joey Chiu the owner of this place. She said yes.
During the conversation another guy walked up to the counter to speak with her about something else and she began POLITICIZING my charger request with him and DRAWING him into the discussion by saying HE IS A REGULAR here and comes here almost every day. He pulled out a charger from his pocket and left the store.
So, 1st she denied she had a charger. Next when I pointed to one she denied it was hers. As the conversation progressed, from her tone and the amount of STUTTER between her sentences, I knew she was HUNTING for WORDS to COVER her initial lie. She is PATHETIC creature.
An attitude of this nature where a restaurant is UNCOURTEOUS to its customers goes to show that there is something wrong behind the scenes, such as DISSATISFACTION among employees.
I come to this restaurant often so I would consider myself a regular as well.
But their CULTURE / ATTITUDE of "You give me EVERYTHING, But we will give you NOTHING" behind the PHONY smiles is something to...
Read moreUpdate 7/27/25 Had dinner at Joey Chiu's with my wife and one of my grandkids. Delicious. Had the opportunity to shake Joey's hand. He's looking great.
Update: Had dinner at Joey Chiu's today, 3/31/24 with seven friends. Still the same excellent food and stellar service. They gave us a round table with a lazy Susan in the center.
Joey Chiu's is an excellent Chinese restaurant. I love eating there. It has ample free parking. From the parking lot, you cross a bridge over a nicely landscaped stream to enter the restaurant. The decor is the American idea of oriental, and if you're lucky, you can score a table next to the large window overlooking the stream.
Once you get seated, they give you fried noodles, Chinese mustard and apricot sauce. The noodles are the wide kind of noodles with little air holes. They are fresh and crisp.
The food is fresh and delicious. It tastes like American Chinese food is supposed to taste. I've found that Chinese food in other countries, including Canada, doesn't taste the same as American Chinese food.
Personally, I could eat Chinese food all the time. They do it in China, after all. This evening, we had edamame, spring rolls, cauliflower shrimp fried "rice" and crispy beef. All were delicious.
Service was friendly and prompt. We had the opportunity to shake Joey Chuy's hand. I highly recommend Joey Chuy's...
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