Totally Tea — Restaurant in Toledo

I ordered a strawberry smoothie for my child and they gave ma a strawberry fruit tea! When he handed me the drink, I explained i have never said FRUIT TEA in my life. Je misheard me!! The guy was super rude and would not give me what I had actually ordered, would not refund me either! I get a smoothie about once a week for my child but this place has officially lost my business. Also, she did NOT care for the fruit tea, it was disgusting

ALSO. Fruit tea and smoothie probably look the same on the lips on camera. And what does the health department have to do with an employee giving me what I actually ordered? The drink was still sealed when I asked for the correct one. The employee (Louden) should be replaced with a screen so one can get what they actually ordered. Or buy him a hearing aid. I find it amusing Noone can admit wrongdoing on such a simple mistake, like why would I lie? Smh, still bad...

Very disappointed....I went in at 7:45 thinking they closed at 8pm tonight on 9/9/2025 but the lights were off and no one was in the building. I normally get the melon milk tea, but lately they haven't been putting enough powder in it or something, it's been watered down even with less ice, idk, I do know when you tip the employees thru a credit card they do not get it and you should NOT tip anymore, I did get a picture of the...

i love bubble tea, but i am very disappointed about some of the business practices here. i was informed by an employee that the tea is a powder, not "freshly brewed" as the owner profile boasts, and the "milk" is powdered as well. also, the menu states that a brown sugar milk tea is 5.99, but it's extra to add boba and/or espresso. so after buying 2 drinks (plus tip) it was $18.00. very overpriced for cheap, watered down...