Pizzaiolo's — Restaurant in Tomball

Upon entering the building, we were greeted by the host in a friendly and pleasant manner. He told us to have a seat wherever we would like and that someone would be over to serve us. After we found a nice clean booth, I overheard him tell another worker, who turned out to be the manager, that we were a party of three. The manager whose name is Eddie came over and greeted us by welcoming us with such a friendly and joyful attitude. We felt comfortable right away. He was very professional and displayed great customer service skills. He took our drink orders immediately, and brought us a basket of complimentary bread sticks, which was absolutely delicious possessing a rich buttery and garlic palate. It was even more delicious when dipped in the marinara sauce that was provided with it. The sauce was so fresh and flavorful instead of old and stale tasting, and it tasted like authentic homemade marinara.

Furthermore, the dining room is medium size. The tables, chairs, and floors were clean which is an A+ in my book. There were TV monitors mounted on the walls all displaying different shows. Our little baby girl recognized the playground that was available as we were taking our seat. It was full of other children running and playing, having an energetic and fun time, lol. She wanted to skip her meal and go right into playing but we told her that she had to eat first. I think it's really cool that they have a playground for the little people. How cool is that?!!! The ambience is a positive vibe with a feeling of home. There were overhead speakers playing a plethora of 80's tunes from Billy Joel's "Uptown Girl", “Karma Chameleon" by Culture Club, to "Don't You Forget About Me" by Simple Minds, and more! I was really digging the vibes and enjoying those tunes, especially since the 80's is my era.

Moreover, for our food, we ordered fried ravioli for our appetizer which was down right and utterly fried to perfection and absolutely delectable! For our entrees hubby ordered a medium size build-your-own pizza for him and babygirl, half cheese and half beef. It was served fresh and piping hot with loads of cheese! They both enjoyed it and hubby said that it was one of the best cheese pulls that he's ever experienced, lol. For my entree, I ordered a small garden salad with grilled chicken. Guys when I tell you that my salad was full of fresh green garden vegetables and not withered old lettuce and dried out cucumbers, I mean just that! It was delicious and filled with grilled chicken. I appreciate how generous they were with the pieces of chicken, because some places are so darn stingy and will give you five small pieces of cubed chicken with a heap of lettuce, lol. But this was not the case at all here. The ratio of chicken to salad conquered the salad in the end and I was left with lots of delicious chicken chunks in my bowl that I slowly devoured and enjoyed. Oh, and for my dressing, I chose the Greek vinaigrette which was also yummy.

Overall, Pizzaiolo's is a family-oriented establishment that's great for families and friends to visit and enjoy authentic-tasting Italian cuisine. We could not find any fault in the service or the food. Customer service was excellent. I appreciate the warm hospitality that was rendered by Eddie during our visit. The overall presentation of the dining room passed my inspection test due to cleanliness. I did not see any dirty tables or chairs, and the floors were free of food crumbs. Last but not least, the food is amazing with reasonable prices. Everything that we ordered was delicious and served piping hot. I...

I really wanted to love this place, as it is so convenient to our house. We walked in and it was super hot and muggy in there. The menu’s were coated with grease and finger prints. We had a waiter with a blonde pony tail who was wearing dollar bills all over him. He was super inattentive and unhelpful. He never refilled our drinks once or took dirty plates out of the way so we barely had room for our dinner plates. By the time we were done eating, we had appetizer plates, dinner plates, and dessert plates all stacked up and no where to sign the ticket it was such a mess. Now for the food, we got a bbq pizza which is typically my favorite other places and it was super disappointing. We got the salad bar which looked sort of questionable. Someone at our table got lasagna, he said that was good. The kids cheese pizzas were good. I was up all night last night sick to my stomach after eating there. Haven’t yet checked with the other diners to see if they experienced the same.

It is nice to have the indoor playground, we had used it prior and las Fuentes, but even that has gone down hill. I went in to watch my kids and there was such a thick dust in the air from the blue rubber floor. I could feel it in my eyes and nose / lungs when I breathed. Could see it in air with sun shining in window. Can now see it’s staining the walls and settling on the cameras in there. Was hard to stay in there. Definitely needs better ventilation. When my kids got home their noses were all coated with a black / blue dust inside. Took ton of blowing to get it out. Nasty.

All in all, I wouldn’t recommend. It’s not somewhere I have any desire to go back. The service is very...

Food is probably what you expect from a buffet. I’ve been her before at non-buffet times and what I ordered was great. Service takes a hit here because if you have not been here, you probably don’t understand how it works. No one at the door to greet you and explain. But worse than that, walk to the bar and ask about the buffet and they just look at you with a blank stare. It takes a lot of prodding and asking questions to understand how service works. Honestly, there could be a sign at the door to which I’m unaware but wouldn’t it be nice to be greeted with a “Hello Sir, how may I help?” from the workers you approach? Simply looking at each other with a grin on your face like “what and idiot?” (Perception) and absolutely no assistance is completely unacceptable. Perception is everything. Should explain this to workers and you may get a bigger following. I do remember coming shortly after opening and finding parking difficult. But today. Empty spaces all over. Willing to bet it’s regarding the above. Customers should be treated better or we will simply go further away just to be treated with respect. Rating on service is very...