Not even a star. I was picking up the sandwiches that I ordered on the app and was yelled at by rudest employee. He was yelling at me like I was stealing them. He told me to bring the bag over the counter and told me to show my name on the app while everyone was watching me. I never had this horrible and embarrassing experience anywhere before. And I came home, found all footlong are cut half and individually wrapped with only one paper and all the sauces were leaked out. I made it sure to wrap them with at least two papers on the memo at the app. Very rude and unprofessional work and service. I had lived in south bay over 20 years and will never come here. And I won't recommend this place to anyone. One more incident before, an employee sneezed with hand on her nose while making sandwich in front of me a year ago here. I let that pass because I didn't want problem. This is enough all along. I will...
   Read moreTHIS LOCATION DESERVES 0 STAR !! A few weeks ago I was at this Subway store to order a sandwich with a coupon. When I was checking out, the employee said that I scanned the coupon too soon before he was ready, caused him to start over again I said "I am sorry ". Today I was there again, same employee ( I wasn't lucky), due to last time experience , this time I put the coupon on top of $20 bill in front of him, guess what he said " you should tell me if you want to use coupon, I have to start over again " in an unnicely tone. I didn't prepare for his terrible reaction, too soon or too late never can make him happy. As a consumer I didn't deserve this kind of horrible service. I have been many other Subway stores, never been treated like this way but this location. NOT...
   Read moreThis is the most well-managed Subway I've been to. The lunch rush line during the week moves very quickly, the weekends not so much. The dining room is small and sometimes uncomfortable, but they always make your sandwich perfectly, and they never say "we don't have that" or "our toaster's not working today." Sometimes the "music" is annoying and loud and obviously not catered towards the clientele, and that's the only reason I'd give four instead of five stars.
Update: I changed it to 5 stars because the music was way better today! I haven't been here in a while but today's visit was very pleasant. Service was great as it...
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