Wawa — Restaurant in Towamencin Township

This Wawa has stepped it up over the last few years after the Kulpsville location closed. I frequently visit for its convenience, and everyone is always friendly. My orders are always correct, varying in quality here and there, which is to be expected. The fridges are always stocked, but their self-serve coffee is frequently lacking. They're usually out of a brew and haven't replaced it. Getting a hold of them is usually not worth the effort, so I just get another brew. The self-checkout has been a game changer for the wait in line, but Wawa should really allow you to use rewards at self-checkout (Employees can't control that, obviously! They do a good job at providing the signs to let you know so). Also, a lot of mornings they're slow in batching and replacing their Sizzlis, which is really annoying (like 7am and they're out). They'll make you one if you ask, but they should work on timing it better. The parking lot can be a disaster sometimes, but honestly, not bad compared to other locations.

It's just Wawa, though. A decent...

the manager on duty on august 29th @12:30am was lowkey not chill !! i got the same sandwich i get everytime from every wawa and usually i hit special order and they are able to swap the bread. whoever this human was, was being retaliatory and unessarily rigid about bread rules for some reason and wanted me to pay close to $10 for a sandwich that’s usually like $5 and some change. it seemed like she was just making up how to order the sandwich i wanted as she went, even though she adamantly said no to the order that i mentioned (and that i explained the process of how ive ordered the sandwich in the past) 😭 tbh i left feeling kind of upset because it’s not that deep and idk if they were judging me because im a younger poc person and stuff, but it was pretty jarring. they also made the hoagie i got instead wrong :( like whyyyy— i was having such a good night and now im kinda down. i hope they’re okay and maybe they were just having a bad night, but idk they seemed really distinctly different in their demeanor when...

The cashier, Gregory was unprofessional because of what he did.

I went inside to pay for my gas. When I walked to the cashier Gregory's line, I was first in line. The cashier Gregory said to another customer while they both were walk to the register "I can take you on my register"

When the cashier, Gregory finally got back to his register, he said to me "I am actually going to take the guy behind you first"

What Gregory did was very rude, disrespectful, and unprofessional. I was the customer who was first in line, therefore, Gregory should have served me first and the other customer he advised to come to his side of the register would have had to just wait until I was done my transaction.

Working in customer service jobs is not for everyone

I advise management to retrain Gregory on how to deliver proper customer service, and ensuring that the customer who is first in line are...