Let me tell you a story about the worst experience my three friends and I have ever had in a restaurant.
From start to finish, Flynn’s was nothing but a disappointment.
It began with my cocktail, which was made incorrectly… twice. (I never did drink it but was still charged for it.) That cocktail was the only thing I ever managed to get at Flynn’s as the waiter returned to our table after I placed my order to tell me they were out of the first meal I selected, and then did the same thing 10 minutes later after I had tried to order something else.
Two of my friends ordered a salad to share, specifically asking for the feta on the side because one of them is pregnant and can’t eat soft cheeses. However, when the salad arrived, the cheese was prominently sprinkled across the top, with no concern for their request or her unborn baby.
Here’s where it goes from bad to unacceptable… Another friend ordered a pasta dish, which didn’t arrive with the rest of the food. When she still hadn’t been served 10 minutes later, she got up to find our waiter (who hadn’t checked in on our table… his only one) to inquire about it. He looked at her with a confused expression and asked, “they didn’t bring it out?” When she confirmed that they had not, he went back to the kitchen to check. He eventually returned to the table to apologize and my friend was incredibly understanding about the situation. But after another 20 minutes, she asked for a second time about her meal and he told her it wouldn’t be coming at all. It was never made clear how the error happened, but the kitchen had closed and she would not be getting any food. We stared at him, incredulous, as he tried to claim that he had explained that before. (Spoiler alert: he hadn’t.)
The waiter never spoke another word to us after that point. He silently dropped off the check, which had comped some of the food our two friends had received, but still included a charge for my untouched and incorrect drink and the drink ordered by my friend who never got her meal. The silence continued when he picked up our credit card, when he returned with the receipt and when we walked out of the restaurant. No further apology or explanation for the subpar service.
Despite the scarce food options in Ocean Bay Park, I would highly recommend that diners who wish their orders to be correct (or to eat at all) avoid Flynn’s...
Read moreHave been going to Flynn’s for over 30 years. Just a magnificent setting, and the food is very good. Tuesday evening bar entertainer was terrific. Just leaving this review because unhappy with experience during “Happy Hour” in bar yesterday. We were two couples who arrived alittle after the 5 pm start. Asked hostess if could do happy hour in restaurant as wanted dinner as well. She said only the bar area which was fine with us. She escorted us to our table and placed the 1/2 price happy hour menu and regular dinner menus on table. Ordered some half price apps and drinks which we believed to be half priced. After dinner when check arrived we saw we had been charged full price for all the specialty drinks we ordered. Only my husbands wine half price. Called the waiter over and asked if mistake. He said “only certain mixed drinks half price.” When he walked away I saw in fine print “select drinks” half price on Happy Hour menu. When he came to pick up our credit card I asked him which mixed drinks half price and he pointed to several above the area we ordered from. I mentioned to him I know I had gotten some of those same drinks last year from same section we ordered from and they were half priced during bar Happy Hour. He then told me they “changed” things this year. Nice to know after the fact, maybe hostess should have explained to us? Waiter?prior to our ordering. Would suggest Flynn’s do a better job marking Happy Hour menu. Feel very deceived. Their sign/advertisement says “Half price drinks” for Happy Hour, nothing about “select drinks.” Either waiter didn’t care to correct error or Flynn’s taking advantage of customers. So...
Read moreAlthough I enjoyed the atmosphere and most of the staff, one male bartender in particular was quite rude and condescending. Not only was his attitude awful, but after asking for tap water at the bar I was told that he was not able to do that. He told me that there were water stations for that purpose and I responded that I had gone to those first and they were all either empty or there were no cups. He continued to argue with me for several minutes stating that he did not care to take 2 seconds to fill a cup with water from the same spout he was filling other cups with of soda. Seems he doesn’t fill drink requests for water because they don’t make him money. It took me over an hour to obtain water, which I finally received at the same bar from a female bartender. Wish I could give this place more stars as I otherwise enjoyed my time there, but I can’t due to the disrespect from one of their staff members. You’re better off going into the restaurant and spending money on food just to get a...
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