Huck Finn's On the Water — Restaurant in Town of Campbell

Went with a large party for a going away dinner. The issues began the moment the first call for reservations was made. We were told they didn't take reservations for the patio, but if someone got there early we could request the patio. About 3 days prior to the event we called back with a final attendance count, and was told that the original reservation didn't exist. Reservation was made again, and it was reinforced that we could request the patio as told.

Day of person arrives early to request the patio as instructed, and is told that there's no way that they can fit 24 people on the patio together. Instead they seat us inside at two separate long tables.

Now let's discuss service. After waiting 10 minutes after arriving, I went to the bar to get a drink. Bartender informed me that I could order through my server. I informed the bartender that I had been there a while and hadn't seen a server yet. Server never asked people with alcohol if they wanted another drink or non-alcoholic beverage.

I ordered the surf and turf with a baked potato and tossed salad as my sides. Food comes out the potato is literally the size of 2 golf balls combined, the salad is a triple handful of greens, half a grape tomato, 3 slices of cucumber, and 6 croutons. The shrimp batter was great, but the shrimp were the size of maybe my index finger. The steak was ordered medium well, the edges were well done, which I expected, the center was medium (cool center). Which was a surprise because the steak was literally a 3 maybe 4 ounce circle with the same thickness throughout. The steak was definitely not a steakhouse steak, it had no seasoning at all, and was reflected even in the au jus that was just as bland.

I left still hungry, which when I spend 30 bucks on a plate I expect not to be. Portion size does not fit the atmosphere or location. It was TV cooking show/ 5 star chef portion sizes, at a 3 star river rat restaurant. I do not recommend going...

Unfortunately horrible experience. We had visited this restaurant back in the day when we kept our boat here, always enjoyable. Recently brought our boat over for dinner and it was an experience I will never do again. Service was slow and behind...tables left cause they never received menus. One couple came in and met with staff to find a table outside and 5 tables were not bussed...they were the only tables available. Drinks were 20 minutes...2 sodas and 3 old fashions...well they were kind of old fashions...they had the right ingredients but the levels were wrong. But this is what sent me over the edge, the menu item i ordered whs the CHICKEN BACON & SWISS ON A BRIOCHE BUN. The pictures on the menu look great, kind of like McDonalds menus...until you receive your item. It did have chicken, it did have bacon and it did have swiss...but the bun was something that was old and crusty. In fact my daughter thought it was toasted because it was "kind of crusty"...well it was a cheap piece of bread in the "day old" shelf. We also ordered coconut shrimp, it was not bad but we only received 6 and it was nearly a $14 item. LASTLY, I have a huge pet peeve when restaurants pass on the credit card fee onto the customer, what is worse is this. We received our disgruntled bill, $161 but there was a $5.36 OTHER FEE. Well, the processing fee for all credit cards...we used a debit card which should not have a fee to it...There is no middle man. So I questioned the staff and they called the owner i believe. His response was..."well it should not be on there but we can't do anything about it" which means, it is not right but we are going to charge you regardless. Either way, we have zero interest on coming back, which is to bad, the setting is great. There is just nothing...

I honestly don’t remember that much about the food, I did have a mojito, which was good, and perhaps why I ended up leaving my purse sitting outside. We stopped at Huck Finn’s on our way across the country from Portland, OR. We were on day 5 of a 6 day road trip to Grand Rapids, MI. Did not discover that my purse was gone until we hit Madison, WI which was two hours east, and my husband was not about to back track. I immediately (blamed the hotel concierge) called and asked about my purse, and a nice gentleman named Chet answered when the restaurant wasn’t even open, and calmly explained that because it was the third of July, they had a band that night, and he wouldn’t be able to leave, and then it would be the 4th of July and he wouldn’t be able to get to a UPS store, but that he would ship my purse to me in Grand Rapids at his earliest convenience. You really never know if people are trustworthy but I hoped for the best, and told him that my grandpa’s name was Chet too, in case he felt some connection and would be more inclined to actually follow through. I worried for the next few days, and was on a lake in Northern Michigan when Chet miraculously called and told me he was ready to ship my purse! I asked him to take money out of my wallet for the cost of shipping, and told him to take $20 extra for his time, and he declined. Seriously I don’t know where this guy comes from, but I have to give him public credit for being a great person. I will send Chet a reward myself, but wanted to encourage everyone to frequent Huck Finn’s and shake his hand. Thank you Chet for making a cross country move a little...