Jocko's Pizza and Pasta — Restaurant in Town of Cheektowaga

So me and my girlfriend stopped by for a late lunch, ordered mozzarella sticks as an app and two subs for entrees. Took a good 15-20 mins just for mozzarella sticks that were over cooked and served without plates. Took another 15 minutes for our subs. The steak in my steak sub was over seasoned and over cooked. While eating our food, I noticed a woman, maybe manager or owner/owner's wife coming out of the kitchen with a grimace on her face, looking around, wearing SHORTS and FLIP-FLOPS. Definitely very unprofessional and definitely against health and osha regualtions for being in the kitchen. On our way out she was standing by the entrance talking to a man, again dressed in shorts, both wearing Jocko t-shirts. Our meals were definitely not worth the $45 we spent and we probably won't be back any time soon. I'm surprised nobody from the health department has commented on their attire or that they just walk out of the kitchen, head to the salad bar, grab something to eat without a plate and then walk back to the kitchen in FLIP FLOPS and SHORTS, disgusting and unsafe to say the least.

Update: Decided to try Jocko's once again and STILL got an incorrect order! Ordered a turkey sub with lettuce, mayo, and cheese and a steak sub with lettuce, EXTRA mayo, and cheese and got EXTRA mayo on the turkey instead of the steak and REGULAR mayo on the steak. I was not about to drive all the way back to get it...

Ordered garlic bread sticks, mozzarella sticks, and a small pie, half pep, half cheese for takeout. Reviews made me hopeful that the pizza would be decent and the place is relatively close to my house. We were craving some pizza so we gave it a shot.

The slices were very greasy, and too doughy for my liking. The crust was super thin and hardly existant at all.The sauce was good but it wasn't redeeming enough to make up for the other poor qualities of the pie.

Garlic bread was enjoyable, and the mozzarella sticks were pleasant as well. Not overly breaded and fried just right.

Id give it 2.5 stars if I could. I don't think it was poor enough to rate it a 2, but a 3 feels generous. What surprised me the most was the blunt and unpleasant demeanor I got from the guy who rang me up. Acted like I was an inconvenience interrupting his work, and barely said 2 words to me.

Maybe the takeout experience is worse than sitting in, but I can think of plenty of better ways to spend 30 dollars on a night out.

The pizza was certainly nothing special, and our sides met expectations. If we order pizza again from here, it will only be out of...

My family used to go here religiously. I moved away and came home excited to get it again but alas, you never ever can get a hold of anyone. I get being busy and having an automated system with covid and all, but when you keep saying go online, order online, giving discounts to go online.... And you go to order online, and it says next available time- tomorrow. And that's for pick-up too my friends! And I have tried multiple weeks multiple days. So, not able to order can't get through on the phone after waiting an extended amount of time. I gave the benefit of the doubt, understand covid issues, shortage of staff, etc. But after 2 months trying to get a pizza for memory sake, oh well.

**I JUST WANT TO CONFIRM ALL MY ATTEMPTS TO ORDER ONLINE WERE MADE BETWEEN 4PM-6PM (DINNER TIME FOR US). SO THEY WERE MADE WITHIN THE OPEN HOURS ACCORDING TO WHAT IS LISTED ON THE ORDERING PAGE (11AM TO 830PM MONDAY-FRIDAY). I JUST WISH THE OWNER WOULD HAVE GIVEN THE OPPORTUNITY TO TELL HIM THIS OVER THE PHONE BUT HE DID NOT OFFER THAT TO ME. JUST LETTING YOU KNOW WHAT HAPPENED. GUESS WE'LL SAY USER...