Tim Hortons — Restaurant in Town of Cheektowaga

This place is unique. Take this advice from a regular Tim Hortons lover. I've visited many across ANY, and this one always is my favorite. At most Tim Hortons's, customers are only numbers. You walk in, get your stuff, get out. At this location, you WILL experience good service, especially if you are a regular customer. There are times I walk in through the door, the sandwich guy sees me, and has my bagel ready before I even reach the counter to take my order. These wonderful people actually have conversations. They are friendly, FAST! For most places, you either sacrifice quality for speed, or speed for quality. Tim Horton on Union by Loss on literally has both. I have never had a bad brew since I've been a customer here, and when there are minor mistakes, they are quick to fix it right away. Good job...

I’m rating this location a 1 star because this morning I was going through their drive thru and received a pay it forward! Which is great! Made my day a little happier ☺️. However then when I wanted to also pay it forward and try to keep the momentum going so that everyone could possibly get that bit of happiness I was given the woman at the window said “ NO I DONT HAVE TIME FOR THAT ITS TOO BUSY “! What? It wouldn’t have made any difference as if I had paid for my own order, last I checked this world needs more ppl like the guy in front of me and less like the woman working your drive through this morning! Maybe if someone could’ve bought her a coffee her morning would’ve started out a lot happier! When ppl wanna do something nice for a stranger in this world MAKE TIME we need...

Terrible customer service they cant get the orders right i had to get my ice cap made twice first they added wrong flavor than they messed up with adding a shot of expresso how dumb do you have to be you can't get drinks right they closes early claims 8pm you get there at 7pm and there already closed Noone in sight be aware the yellow flowers by the speaker really dumb idea but i watched someone get stung and nothing was done about it when it was there stupidity for planting the yellow flowers by the speaker also be aware next to the garbage can they have a bag that's suppose to attract bees which is stupid because that's what attracting the bees between the bag the garbage and the flowers whoever owns this Tim's made a stupid...