Domino's Pizza — Restaurant in Town of Clarence

I always loved Dominos Pizza and lot of times I even argued with my friends over this. But after the experience I had last week I decided not to order from Dominos transit road store. I ordered a extravaganza pizza on garlic Alfredo white sauce with lot of toppings on it. I was super hungry and weather was so bad so I decided to drive myself and pick it up. Once I got home I noticed they gave me plain pizza on robust tomato sauce . I called them up and explained and they asked me to bring the pizza and pick up my order. I had to drive again and starve until I got my order. Even then I was happy that at least I was getting my order. I picked it up again and came home. When I open it was completely dry and they just spiced it up no idea why. I have had this pizza multiple times in the past so I know how it tastes. I had no choice but eat as I was starving for more than 1.5 hours. My stomach hurt for 2 days. I thought it’s completely useless to call them again so decided never to go back there again. Since I have always loved their service I may try in other branches but not this one.

This also reminded me another incident from July where my friends came from Nashville and we ordered pizza as they were vegetarian I specifically ordered veg pizza. We picked it up from window and we started driving as we had to go somewhere. After 30 min when kids were hungry we opened the box to eat only to find they had bacon on it . Just to make sure we didn’t order bacon by mistake we opened the app and checked. We ordered correctly but they delivered it wrong. It was late in the night . Having kids with us we struggled a bit to find them food. (This also same transit road store)

Looks like their quality check folks don’t care what order going out not sure what they...

I ordered a delivery for this restaurant, and had a free coupon for the bread bites and was going to buy cheesy bread with it. Tried ordering it and then I get an error message that I was short the exact amount of the parmesan bites, so I had to add something else to the order, which slightly irritated me because I had a coupon from ordering delivery multiple times. Then came time for the tip which, I didn’t think was really warranted due to the fact of the minimum purchase, for crying out loud pay your employees. I own a business and I pay employees for their time at a valued rate. Also it wasn’t like I was ordering multiple pizzas and it was hard to carry. Then after they deliver it, I read the receipt and the driver wrote on the receipt saying how I should’ve given him a tip. Now I’m extremely happy I never gave him a tip, because you don’t ask for a tip, you receive a tip when a good/exceptional job is done. I think it’s quite presumptuous to remark to a customer that you require a tip. If Domino’s a multi million dollar company can’t afford to pay their employees a decent wage how the hell can I afford to pay them extra then I’m already paying them for overpriced food and their minimum order? I understand business and get profit margins. To the driver as an employee don’t start trying to make me feel guilty, I’m not your employer, I’m the customer. Talk...

Every thing is ok but the customer service and when i say rude behavior i mean threatening rude because i am still processing wth happened here I ordered here by mistake without realizing that i didnt change my location and within 5 second i called them to cancle my order since it was big order and i didnt wanted it to go waste They said its ok and then called me back telling me why the heck you asked us to make it when you dont want it we already made your order come and get it and i was like sir i just literally placed it 10 sec ago and thats why i called you right way so you don't get into any inconvenience then he proceeded to tell me that you have to cancle within 30 sec which i told him that i actually did but he was like i’ll make sure to kick you out from here in future and i will put ban on you and i wont let you place order here and you’ll see and i was like what?? Really i always order from you guys like ALWAYS and i admitted my mistake took measures to make sure staff wont have to waste time and energy and in return im getting threats?? Really Such a horrible person who is engaging with...