FOOD SAFETY WARNING - LEO’S ITALIAN RESTAURANT- Cornwall, NY
Gluten intolerant patrons, eat at your own risk!
Last Friday, I ordered 2 large pizzas, one with fresh mushrooms, and a gluten free pizza with fresh mushrooms and onions from Leo’s Italian Restaurant in Cornwall, NY. The woman taking my order said that they did not normally use fresh mushrooms on their pizza, but it could be done.
My daughter, who is gluten intolerant, had a piece of the pizza from the small box that had the fresh mushrooms and onions on it. Before having a second piece, she noticed that the supposed gluten free pizza’s crust looked like the regular pizza crust. I immediately called Leo’s and was told that if the crust filled the small box, it was not gluten free. The gluten free pizza is tinier and does not fill the box. From that description, it was discovered that, no, the pizza my daughter ate was not gluten free. The woman who took the order said that she heard me order a small pizza. I never said the word, “small”, at anytime when placing my order. She then blamed the fact that it was a Friday night and that it was very busy and loud.
The next morning, my daughter was extremely ill, vomiting and experiencing severe stomach pains due to eating the pizza with the gluten. I called the restaurant that day telling them how sick my daughter had become and suggested that they shouldn’t advertise or provide gluten free food if they couldn’t assure the safety of their provided food. I was speaking with the woman that had taken my order the night before, who happens to be a manager there. She replied, “ That wouldn’t be fair to our customers.” I alarmingly asked her if it was fair to serve your customers food that is toxic to their bodies. At that point, I asked that she have the owner of the restaurant call me.
Shortly thereafter, I received a call from “Frank”, who said that he was one of the people I had spoken with the night before. I thought he was the owner, but later in the conversation he denied being the owner, refused to give his last name or the name of the owner.
Frank said that they “viewed tapes from the night before” . They saw that another order came in and was prepared with the same ingredients that we had ordered as toppings and that the delivery person grabbed the wrong box. First of all, we picked up and did not have the pizzas delivered. Secondly, this contradicted the manager’s excuse that she said she heard me order a small pizza instead of gluten free. Thirdly, I think the odds of someone ordering a small, fresh mushroom and onion pizza at the same time I was ordering a gluten free pizza with fresh mushrooms and onions is extremely slim. Especially since I had been told the night before that they do not normally put “fresh” mushrooms on their pizzas.
It is now Wednesday, four days since I asked to have the owner call me. We have not yet received a call from him. I am shocked and disappointed at the lack of concern, the excuses and the misleading information from this establishment. After being a patron of this restaurant for over 25 years, I sadly must say that I am no longer comfortable eating there. This makes me question what other food safety issues, like cross contamination, that they may...
Read moreLast night we are at my sister-in-law's house for a birthday dinner for my niece so we decided to order from Leo's Pizzeria we ordered two large pies two orders of wings and anti pasta salad the food was disgusting we ordered a Grandma's Pizza thin crust chicken parm pizza and we ordered a margarita pizza. a margarita pizza is supposed to be sauce fresh mozzarella cheese and basil they used bagged mozzarella cheese it was disgusting. the buffalo wings we asked for a traditional buffalo sauce it was some tanging nasty flavor not a traditional buffalo sauce. a traditional buffalo sauce is Frank's Red Hot or Texas Pete and butter that's what buffalo sauce is and don't get me started on the anti pasta salad who in their right mind puts Kalamata olives in an antipasto salad it had hunks of unedible parmesan cheese in it not provolone cheese it had a few pieces of wet nasty fresh mozzarella cheese, it had gobs of prosciutto, it had some salami rolled-up it had some canned red peppers and canned artichoke hearts this place is abysmal do not waste your time do not waste your money and to top it all off the price was $90 for two pizzas , two orders of wings and antipasta salad this place is disgusting if I could give them less than 1 * I would. I think the problem is pizzerias that report to call themselves Italian food use a Mexican cooking staff I'm not ordering tacos I'm not ordering fajitas I'm not ordering empanadas I'm ordering Italian food you should have Italian Cooks making Italian food your restaurant is garbage your food wouldn't be survivable to dogs. From this point on I will tell everybody I know to never and I emphasize NEVER order from Leo's...
Read moreI asked for a spinach wrap with salami and turkey and they put hot spinach on my wrap.... I asked for the wrap itself to be spinach flavored. Not physical spinach. Then when I called to inquire about what they gave me and asked if I could get another one he quickly explained to me that it would cost him too much money and asked if i could just take the spinach off... meanwhile he messed up my entire order not only the hot spinach but the entire thing. All I did was come pick it up and saw the disaster he put in my hands. So after my mom went inside and insisted on it being fixed and all they did was keep the same soggy fries in the container open my old already made wrap take out the hot spinach then mangle it back together. I received a plain wrap with one piece of turkey and one piece of salami and it was LOADED with tomatoes and now fresh, not cooked spinach. The wrap was still soggy and it wasn't green which means it wasn’t a spinach wrap. This is how I knew they didn't replace the whole wrap itself. I am very disappointed and had to throw my whole entire meal away. I only took one bite out of it. I spent $12 on this. the worst $12 I ever spent. I will not be returning and will be spreading the word about this...
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