My daughter and I were trying this place for the first time. We walked in and the first thing we noticed was how incredibly loud the music was. The place is very small so having music that loud made it impossible to hear each other speak. We sat down and 6 inches above our heads hung a very dirty bright metal light that made us feel like we were being interrogated. The light bulb was so bright that within 10 minutes of being there we were both sweating.
The waitress came over and took our order. We both ordered a bacon egg and cheese sandwich, one side of home fries, 1 hot coffee and 1 iced coffee. A very simple order so we thought. The coffee came right away but after that we waited 50 minutes without a server coming to the table once before I got up to ask if our order was started yet. My intentions were that if it had been started we’d ask to take it to go and if not we’d just pay for the coffee and leave. The waiter tried his best to ask the cook if he had started the order yet but was clearly apprehensive about asking him as he looked like he was already extremely angry. When he finally answered the waiter, he said he had started it. I then asked the waiter if it was ok to get it to go and he said yes and I went back to my seat. 10 min later the waiter very politely came over with our order in a take out bag, we paid and left.
Horribly run establishment and extremely rude kitchen staff. Needless to say we’ll never be going back to this...
Read moreCame in for breakfast and thought the food was excellent!
It’s a small place but doesn’t feel crowded. The ambiance is wide open with the cooktop/kitchen visible. The vibe is rock, sports, etc.
I had their chicken and waffles which was really good and my wife had one of their combos with eggs, hash browns and French toast. She loved it.
Now for the bad stuff. The service was poor. I want to be clear - the staff refills water and coffee regularly, but our meals took nearly 35 minutes to come out after we ordered. That’s a ridiculous length of time to wait for breakfast. Another issue was that at least 2 tables that were seated after us got their food before us. That feels like a mistake to me. The other things was that we were there on a cold morning and they were bringing materials in through the back door which was open for about 10 minutes letting cold air in, so much so that we both had to bundle up…while sitting indoors!! Not cool - yes pun intended.
So the food was excellent. Service was good but the wait for our food was exceptionally long. Being seated before another table, but they get their food first is never a good thing. Finally, maybe stock your supplies before opening on a Saturday morning.
It’s possible that we caught them on a bad Saturday morning, but the service deficiencies...
Read moreMy husband and I arrived here for lunch on New Years Day. This seemed to be the only dining spot open in the area and there were a few folks waiting outside. A gentleman took our names and said that there would be a 35 minute wait. No problem, as we wanted to explore Main St. We walked down the street and discovered a small walkway between Main St and Broadway which was above a creek and had seating. Wonderful!. We received a call from the restaurant in 25 minutes. After being seated we observed the staff handle the packed restaurant with pleasant attitudes and a thorough focus on their jobs. The food was DELICIOUS! I observed a customer who ordered pancakes, and the server who placed the order on the table remarked that it was 1 pancake short and IMMEDIATLY retrieved another pancake. May I just state again that the food was delicious! We will always return here when we...
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