Applebee's Grill + Bar — Restaurant in Town of East Greenbush

Stopped in at 9 PM for half abs on February 19, 2024. It was just the closing server and the bartender on duty. Our server was Our server seemed a little overwhelmed, but she had a few tables so I didn’t mind. However, after our drink order was put in. It took a while for the drinks to come to the table, and I saw them being ready at the bar for about five minutes. The server then said I’ll be right with you guys. Your drinks just came up. But they had been sitting there for five minutes so I wasn’t really happy that I was lied to, but whatever. She tried to upsell us a lot, which I understand why she did it but if we say no the first and second time don’t ask us the third time. It’s kind of annoying. I then ordered another drink after finishing mine and it took forever to come in and I noticed that the bartender had not stopped moving and stopped working so I figured she was, really busy and didn’t mind that as I’m a bartender myself. Me and my friend were talking about it and then decided to move from our table to the bartender because our server seemed overwhelmed and was kinda rude. But I’m a bartender so I let it go. we did tell our service to cancel the drink as we were moving over to the bar. We then heard our server very loudly and very rudely. Tell the bartender cancel that one drink you took too long to make it. I wasn’t really gonna write this review to begin with based on the experience because you know we all have our off nights, however After she very loudly and rudely told the bartender she took too long. I decided to write this. Because she let our first strength sit there for five minutes so I don’t know what she was talking about. After we moved to the bar, we had a really great time for the rest of the night. However, I do believe the server should get a stern talking to you about how they treat their coworkers. I don’t think she should lose her job, but she definitely needs to not talk to...

I have reviewed this place in the past. Time for an update. So I’ve been to this location a few times now. On average, the service is good, but the food is hit and miss in quality. What’s odd is typically when the food is low and quality it is when the restaurant is not busy. I’m not sure exactly what’s going on with the cooks here but it should be very obvious when food is burnt, and one that is noticed it shouldn’t go to the customers table.

On my most recent visit here, I ordered the chicken wonton stir fry, and my daughter ordered a kids pizza with broccoli. Both arrived promptly, but both were burnt. And it was very obvious that they attempted to use the toppings to cover up the char. Upon taking a bite, the taste of burnt vegetable and chicken filled my mouth. It was fairly disgusting.

My daughter happened to notice that in the background, upon overhearing my complaint about the food being burned, my server was glaring over and rolling his eyes.

I’m sorry, I’m not typically one to complain, but this sort of thing is unacceptable. When I told the server about the food being burned, I told them that I did not want them to remake it, I simply wanted it taken off the bill. And then I got to thinking, if both meals were burned to the point of being inedible, and basically all we came therefor was two drinks. Ridiculous waste of time.

I plan to call the manager today to see if I can get my mail completely refunded. I really hope this place can do...

I visited the to go section tonight around 6:00pm. There was a young man working with brown hair and blue eyes. Soon as I pulled up, he was running out the door. I realized he was running to ME! How wonderful it was to have service right away again. That’s unheard of. Not only was he working hard and aware. He was very friendly, I felt comfortable being in the small space ordering and paying with him. (believe me, most cashiers make it awkward) he didn’t give off judgy vibes like a lot of servers do to me; due to wearing work boots and looking a mess. He was just awesome and remembered everything down to the ketchup. You really don’t understand how much this means. I travel for work and I’m away from home 365 days a year with breaks here and there. I have met ALOT of cashiers and workers. I have only met ONE other worker that has the drive, kindness, and demeanor that this guy showed today. He is rare and should be appreciated. Thank you young man for my dinner, and treating me like any other human. (It’s sad that I am so excited about being treated like a human, so please take this compliment and never change)

But the steak was unevenly cooked with a lot of red parts that I had to eat around. I think it is an equipment issue. Not a cook issue with the way I noticed the uneven parts. The food was fresh, hot, and was good still. Just way more rare than I would have liked.

Good job Rensselaer...