No one should ever walk into an establishment to be met by music with someone saying "N$&&@" repeatedly in a song with the volume at its highest level. Is this Club Dunkin Donuts? Disrespectful. Staff, especially the dreadful black boy, Disrespectful!! He skipped over me to serve the customer standing behind me ASSUMING yet not ASKING if I had been served. In my comments, I was not speaking directly to him but he chose to take the torch after saying "I'm not gonna say nothing" w/o realizing that's saying something. We asked for a manager or their information and was told they don't have one. Where did these people come from, Jancrowville??? NO ONE should patronize this establishment with these type of people working there. No respect, no greeting,...
Read moreyou all really need to calm down with this whole “horrible service” thing. Many of them are NEW and training takes time. you stuck up people need to realize fast food service isn’t always easy and sometimes they are SHORT STAFFED. i’ve had to have people wait for as long as 20 minutes in a drive thru due to only one person working or people in training. Just because you can’t get ur coffee in 5 seconds doesn’t mean it’s the end of the world and for the one comment that states the “white man” said that the “mexicans don’t know how to do anything, grow up and stop putting words into peoples mouths he said “they’re english isn’t good and it’s kinda hard to communicate” which is TRUE. you people make me...
Read moreDo not go to this Dunkin Donuts if you want them to change your order because it’s not how you normally receive ordering the same coffee for 3 years now. I only went because my location that I have been going to for 17 years is closed. But they are quick to jump on an attitude when you ask them to fix the coffee that you request the same way and to top it off they don’t recognize there customers and accuse you of being someone else who apparently does it often. I paid for it then you should be able to fix it. Other Dunkin Donuts in Freeport never have an issue with fixing. Last time I...
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